Senior Reporting Insights Lead

At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.

The Senior Reporting & Insights Lead is a key member of the Network Delivery Office, ensuring effective management of Networks performance. This role provides high-quality analytics, insights, process development, planning, and governance expertise across the Networks division.

The day to day

• Gather and document reporting requirements, manage timelines, analyse business processes, and ensure outputs align with business needs.
• Develop meaningful metrics and insights to support the Networks business strategy.
• Collaborate with cross-functional teams and stakeholders to ensure reporting solutions are documented, understood, and delivered.
• Perform data mining, trend and predictive analysis, and statistical evaluation to support decision-making.
• Automate reporting processes to focus on generating insights and strategic recommendations.
• Present findings and influence senior business leaders to adopt new reporting formats and analytical techniques.
• Manage Capex Steering Committee (CSC) submissions and daily Capex Management funding process.
• Champion the use of digital tools such as SharePoint, Jira, Confluence, and ServiceNow.

Why you are our next Senior Reporting Insights Lead

• Project Management qualifications and/or exposure in a transformational environment, preferably in Telco or utilities.
• Tertiary qualifications in business, IT, engineering, or a comparable field.
• Experience working in a PMO.
• Extensive experience working to governance principles with knowledge of project methodologies, frameworks, and tools.
• Ability to work in a fast-paced environment with flexibility to pivot and deliver under changing conditions.
• Experience in user story development, workshop facilitation, process mapping, and developing personas.
• Proven experience in presenting complex concepts in a meaningful way.
• Experience with project management systems, tools, and processes, including Clarity, MS Project, SharePoint, Teams, JIRA, and the PowerPlatform.
• Exposure to the Microsoft Power Platform, including Power Apps, Power BI, and Power Automate (Flow).

What's in it for you?

• 3 days in the office, 2 days remote – with flexible hours to suit
• Inclusive carer neutral paid Parental Leave of up to 16 weeks
• Competitive leave including 2 'Connected Leave' days
• All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'
• Own your own growth by accessing an extensive online and facilitator led learning catalogue.
• Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit