Operations & Events Coordinator

2 weeks ago

Perth, Western Australia Caravan & Camping Western Australia Full time $60,000 - $80,000 per year

Join the peak caravan & camping industry body for Western Australia - a multi award winning NFP Association.

We are a small dynamic team, dedicated to promoting the caravan and camping industry and supporting over 330 businesses. We are looking for our next Operations & Events superstar who is ready to hit the ground running We offer our employees a competitive salary, wellbeing benefits, free parking, and internal career development opportunities.

Our ideal candidate will demonstrate the below skillset:

  • Excellent organisational skills and attention to detail, with the ability to meet tight deadlines and manage changing priorities.
  • Excellent written and verbal communication skills.
  • Demonstrated business acumen and strong knowledge of the business process.
  • A flexible and adaptable approach to changing demands within the business.
  • Outstanding customer service and stakeholder engagement skills.
  • Demonstrated business administration experience, involving the use of Xero and CRM systems will be an advantage.
  • Australian work rights are required for this position.

The role is varied, however encompasses the following tasks:

Administrative Tasks:

  • General business administrative duties and support which include answering phone calls, actioning emails professionally and efficiently.
  • Manage the ordering of supplies and maintenance of office equipment.
  • Data entry as necessary to maintain the Association's member database systems including CRM (Pipedrive), ensuring member contacts are accurate and current.
  • Support our team to provide service excellence to our members.
  • Maintain records, work with key stakeholders and help develop strong consumer demand.
  • Booking of flights, accommodation, hire cars and creating itineraries.

Events:

  • Assist with the coordination of the Perth Caravan & Camping Shows and the Busselton Caravan & Camping Shows, including bump in & bump out.
  • Organise events which includes arranging AV, catering, creating and distributing invitations, recording RSVPs and apologies, conducting follow-up actions as appropriate.
  • Coordinate member training events, webinars, seminars and functions.

Financial Management:

  • Processing and following up outstanding payments.
  • Complete all invoicing and renewal processes.
  • Coordinate credit card reconciliations, raising, processing and coding invoices.
  • Accuracy in all financial proceedings; being accountable for end-to-end process.

Process:

  • Create and maintain governance registers, policies, procedures, calendars and compliance.

Brand Management:

  • On our website, update and maintain Member and Exhibitor listings. Coordinate our exclusive Members Toolkit, loading and organising resources.

Please attach your cover letter in addition to your Resume, addressed to Felicity Neary, General Manager Operations & Events explaining why you would be the best candidate for the role.

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