Scheduling Coordinator

ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates across a wide range of sectors and is committed to shaping the future of security by deploying innovative and sustainable solutions that creates enduring value for our people, customers and the communities we operate in.

Join an Industry Leader in Security Workforce Management

Wilson Security is a market leader in security services across Australia and New Zealand. With a strong national and local structure, we provide integrated security solutions for a prestigious client portfolio.

The Opportunity

We are seeking a Scheduling Coordinator to join our team at Wilson Security's Head Office in Rivervale. This full-time, Monday-to-Friday working between the hours of 0530 to 1330 with a shared on call function.  The role offers a competitive salary and is ideal for a detail-oriented professional who thrives in a fast-paced environment.

Key Responsibilities

• Efficiently schedule and roster security personnel across multiple sites.
• Manage and maintain workforce rosters, ensuring compliance with site requirements.
• Identify recruitment needs and provide leave coverage.
• Allocate and manage ad hoc work, minimizing payroll errors.
• Track and report on workforce trends, including overtime and dropped shifts.
• Liaise with the National Operations Centre (NOC) to ensure optimal coverage.
• Provide frontline support for employee and client inquiries.
• Lead ongoing workforce planning and optimization projects.

What We Are Looking For

The ideal candidate will have:

• Proven experience in scheduling and rostering, preferably in security or similar industries.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• A thorough understanding of the Security Services Industry Award (preferred).
• Experience managing high-volume rostering (approximately 180 staff).
• Proficiency in rostering systems and Microsoft Office.
• A proactive approach to problem-solving and workforce planning.

Why Join Us?

• Monday to Friday schedule for work-life balance.
• Career progression opportunities within Wilson Security.
• Employee benefits, including health insurance discounts, wellbeing programs, and EAP support.
• Recognition programs, including STRIVE awards.

If you're ready to take on a key scheduling role within a leading corporate security portfolio, click Apply Now and submit your resume.

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs. Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry as winners of the OSPA award for being an Outstanding Security Guarding Company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

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