Customer Scheduling Coordinator

2 days ago

Perth, Western Australia Komatsu Australia Full time

About Us
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive,reflected in our purpose:creating value together.
We encourage people with diverse backgrounds to apply for this role.
The Opportunity
We are looking for an organised person to manage customer orders and plan maintenance schedules.
Reporting to the Customer Projects Supervisor, your position is to provide customer support by coordinating sales, planning & operations activities for reman components supply & shutdowns.
You will be the main contact for customers, making sure their jobs are delivered on time and to a high standard.
You'll also analyse and interpret production outputs and bottlenecks to receive orders, while working with internal regional support teams.
When problems come up, you'll help solve them quickly and keep both the team and customers updated.
This is a fast-paced role with plenty of variety, perfect for someone with scheduling or maintenance planning experience who enjoys working with people.
Schedule & Hours:This role works on a 3 week rotation.
You'll work 2 weeks 7:30am-3:30pm, and 1 week 9:00am-5:00pm
Role Located:Welshpool (free onsite parking)
What We Are Looking For
Strong mechanical attitude would be highly regarded
Ability to demonstrate exceptional customer service skills and build strong working relationships
A self-starter with a highly motivated and driven approach to balance the needs of the organisation and the customer
Excel skills highly regarded
Why work for us
Komatsu Benefits
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
Financial: Income Protection Insurance provided through our company superannuation fund
Career: Recognition, awards, flexibility, further education studies and internal career development
Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
Yearly Bonus: Potential to receive a yearly bonus
Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
Ready to get started?
Simply hit the apply now button
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package.
We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations#J-18808-Ljbffr

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