Five Iron Golf Venue Manager

5 days ago

Melbourne, Victoria, Australia The House of Golf Full time $70,000 - $120,000 per year

Five Iron Golf is the USA's premier indoor golf and entertainment experience. Born in the Flatiron District of New York with more locations opening throughout the USA, India, Malaysia, Dubai and the UK. Five Iron Golf's core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

We are seeking a Venue Manager for our Mentone location. This individual is a strong leader integral to a location's success, responsible for overseeing and managing golf and hospitality operations at the location. The Venue Manger is charismatic, people-oriented, gets to know Guests on a first-name basis,

demonstrates proficiency with our golf simulators, and is able to drive revenue in all offerings, including membership, game improvement, leagues, food and beverage.

Responsibilities include the following:

 Hire, manage and train staff.

 Set and manage above-and-beyond service standards for all staff

 Actively evaluate staff performance to ensure day-to-day business needs are met

 Cultivate meaningful relationships with Guests; check in with Guests throughout booking

 Proficiency in golf simulator technology; develop processes to ensure all simulators are

maintained

 Ensure bag storage room and golf equipment, including demo clubs, are consistently

organized and inventory is kept up-to-date

 Maintain extensive knowledge of all of our products, business lines and promotions

 Maintain and introduce golf-specific offerings; achieve quarterly revenue targets

 Build relationships within the community and engage in local marketing efforts

 Drive revenue through attendance at high value events, league nights, tournaments, and

other initiatives

 Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium

food and beverage service when needed

 Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf

Required Qualifications:

 Hospitality management experience

 Strong leadership ability and willingness to lead by example.

 Exemplary communication, time management and organization skills

 Social and interpersonal skills required to cultivate meaningful relationships with our Guests.

 Familiarity with swing analysis technology and launch monitor technology

 Upbeat energy and enthusiasm and a positive attitude

 Ability to think on your feet and manage customer expectations.

 Ability to work in a fast-paced environment.

 Availability to be present in the space at high value times.

The Venue Manager will become an integral part of The House of Golf group, with access to discounted golf products, attendance to exclusive events, and career development opportunities.

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing non-discrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

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