Venue Manager

Are you excited to work and create epic moments for guests at our multi-award-winning venues?

Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below

About the Hotel - W Melbourne

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

About the Venues - In-Room Dining & WET

W Melbourne is now casting Talent to join the team and are on the search for those hospitality Rockstar's who rebelliously rewrite the rules. Our In-Room Dining Talent are the vibe tribe for delivering exceptional service and in room dining experiences for all of the W Melbourne guests.

WET offers up spectacular city views, with a gold-roof adorned indoor pool, poolside bar and DJ booth pumping up the atmosphere. Lighting up limitless opportunities it will set the stage for epic programming and happenings. We're looking for Talent that can deliver next level service that amplifies the W Melbourne experience up on the 14th floor.

Why Choose W Melbourne? 

• Competitive Salary and Reviews: Benefit from a competitive salary with an annual salary review every July.
• Mentor/Buddy Program: Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
• Career Advancement: Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
• Prime Location: Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
• Birthday Perks: Celebrate your birthday with a paid day off because we value our rockstars – YOU
• Exclusive Discounts: Enjoy 35% off food and beverages at W Melbourne, plus global room night discounts from Marriott International for you and your loved ones.
• Community Engagement: Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
• Award-Winning Workplace: Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
• Employee Referral Bonus: Take advantage of our employee referral bonus and enjoy working alongside your tribe.

What We Expect of You

• Experience in a dynamic restaurant setting is highly valued.
• A proactive and upbeat demeanor that inspires excellence.
• Keen to take on new challenges and grow within your career.
• A current Victorian RSA is essential for your role.
• Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.

A Glance at What You Will Do

• The In-Room Dining, Mix Bar, and WET Bar Venue Manager are responsible for overseeing their respective operations, nsuring exceptional guest experiences, efficient service delviery, and adherence to the hotel's standards
• These roles require strong leadership, organisational skills, and a guest-focused approach to daily operations while fostering team performance
• Ensures seamless IRD operations
• Ensures Mix Bar maintains high standards in bar service and inventory management to drive profitability 
• Ensures WET bar combines leadership, creativity, and operational expertise to deliver a vibrant and memorable poolside experience

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.