Current jobs related to Chief Operations Officer - Burwood, Victoria - Triple Zero Victoria

  • Chief Operations Officer

    2 weeks ago

    Burwood East, Victoria, Australia Triple Zero Victoria Full time

    Job Function: Executive OfficeDate Posted: 15 Dec 2025Job Requisition ID: 2564Reports to Chief Executive Officer1000+ operational staff 3x Emergency Communications CentresSES 2 Band: estimated range $300,000 to $365,000 TRPTriple Zero VictoriaTZV is the critical link between the Victorian community and the State's Emergency Services Organisations, providing...

  • Officer, Fitness Operations

    1 week ago

    Burwood, Victoria, Australia Deakin University Full time

    Job no: 578574Work type: Full-timeLocation: Geelong - Waurn Ponds, Melbourne - BurwoodCategories: Customer Service2 Positions available: 1 x Geelong Waurn Ponds Campus and 1 x Melbourne Burwood CampusFull-time and fixed-term 2 yearsHEW 5 $83,407 - $93, % SuperannuationWhy work with us?At Deakin you will have access to benefits such as a variety of leave...

  • Senior Officer, Operations

    3 days ago

    Burwood, Victoria, Australia Deakin University Full time

    Job no: 579022Work type: Full-timeLocation: Geelong - Waurn Ponds, Melbourne - BurwoodCategories: AdministrationBurwood Campus preferred or Waurn Ponds + hybrid work arrangementsFull-time and fixed-term: 3/3/2026 to 5/10/2026HEW 6 $96,276 - $103, % SuperannuationWhy work with us?At Deakin you will have access to benefits such as a variety of leave options...

  • Security Operations Centre Operator

    3 days ago

    Burwood, Victoria, Australia executive security solutions Full time

    About Us:EXEC Security is a dynamic security company in Australia with a fresh approach to security.Based in Victoria with offices throughout the country, our security agency works with clients all across Australia, creating secure, robust, and reliable solutions that they can truly depend on.We are committed to developing our people to ensure they succeed...

  • Security Officer

    1 week ago

    Burwood, Victoria, Australia Downer Full time

    DescriptionAttractive remuneration (3% above award rates)Base rate of $ All PenaltiesWork Life Balance (every second Fri-Sat off).Seven days off every fortnightSupportive and inclusive culture focused on innovative service deliveryA professional and safe working environmentAccess to employee benefits and entitlementsWe currently have an exciting opportunity...

  • Security Officer

    1 week ago

    Burwood, Victoria, Australia Downer Group Full time

    Attractive remuneration (3% above award rates)Base rate of $ All PenaltiesWork Life Balance (every second Fri-Sat off).Seven days off every fortnightSupportive and inclusive culture focused on innovative service deliveryA professional and safe working environmentAccess to employee benefits and entitlements We currently have an exciting opportunity for an...

  • Administration Officer

    3 days ago

    Burwood, Victoria, Australia Deakin University Full time

    Based at our Melbourne, Burwood Campus + hybrid work arrangements2 x Full-time and fixed-term positions until June/December each)HEW 5 $83,407 - $93, % SuperannuationAbout this role:These positions are central to ensuring the smooth and professional operation of school activities, providing high-level administrative support across staffing, finance,...

  • Team Leader – Security Operations Centre

    2 weeks ago

    Burwood, Victoria, Australia executive security solutions Full time

    EXEC Security | Full-Time | Burwood VICLead with confidence. Grow with purpose. Thrive in a supportive team culture.About the OpportunityAt EXEC Security, we don't just monitor — we lead, respond, and protect. As our SOC Team Leader, you'll be stepping into a pivotal leadership role within one of Australia's most respected Security Monitoring Centres....

  • Head of Volunteer Experience

    1 week ago

    Burwood East, Victoria, Australia Country Fire Authority Full time

    CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we...

  • Head of Volunteer Experience

    1 week ago

    Burwood East, Victoria, Australia Country Fire Authority (CFA) Full time

    CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we...

Chief Operations Officer

3 weeks ago

Burwood, Victoria, Australia Triple Zero Victoria Full time

Triple Zero Victoria

TZV is the critical link between the Victorian community and the State's Emergency Services Organisations, providing Victoria's 24-hour Triple Zero emergency call-taking and dispatch service for Ambulance Victoria, Victoria Police, Fire Rescue Victoria, Country Fire Authority, and Victoria State Emergency Service (SES). Operating from three State Emergency Communications Centres located at Burwood East (head office), Williams Landing and Ballarat. TZV's 1000+ Emergency Communications Officers deliver exceptional outcomes 24x7x365 to the community and emergency services partners.

Position Overview

The Chief Operations Officer (Executive Director, Operations) is responsible for the leadership and delivery of TZV's State Emergency Communications Centres compassing call-taking, dispatch, operational coordination, technology and workforce management. This role ensures that TZV's services are consistently high-performing, resilient, interoperable and future-focused, supporting the safety of every Victorian.

You will provide strategic leadership in the provision of key services: Triple Zero call-taking from the Victorian community and dispatch/emergency responder support services for Victoria Police, Ambulance Victoria, Fire Rescue Victoria, Country Fire Authority and Victoria State Emergency Service. Working with the broader Executive Leadership Team, you will ensure high-quality and innovative service delivery that meets all quality and operational performance targets.

This leader plays a pivotal role in TZV's leadership of emergency management for the broader sector, driving operational excellence and supporting the achievement of strategic goals. You will connect people with strategy, lead 1000+ talented professionals delivering exceptional outcomes around the clock, and establish an executive communications services leadership team that achieves a high-performance culture balancing performance expectations with an engaging people experience.

Your Experience and Attributes

  • Significant experience leading large frontline operational teams within emergency services
  • Experience working within or alongside emergency management frameworks and multi-agency coordination groups
  • Executive level experience in delivering critical services in a highly regulated environment
  • Strong capability in workforce management, training and organisational culture development within complex industrial environments and multi-sector enterprise agreements
  • Extensive experience delivering organisational change and building trust in complex unionised environments
  • Outstanding leadership capabilities to run 24/7 operations and dispatch centres in multi-site and complex environments
  • Innovative approach to develop and execute strategic operational plans, and drive future-readiness in high-reliability organisations
  • High-level engagement skills with the ability to build trust and influence across government, agencies, industry and communities
  • Understanding of emergency communications platforms, dispatch technologies, data analytics and performance systems
  • Commitment to the Victorian Public Sector values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights
  • Demonstrated broad leadership capability preferably in the public sector

Applicants must demonstrate a commitment to provide highly visible leadership at each of the three State Emergency Communications Centres located at Burwood East (head office), Williams Landing and Ballarat. It is expected that the COO will operating 3 days+ per week from Burwood East and allocate other days at the Williams Landing and Ballarat sites.

How to Apply

Applicants are strongly encouraged to review the Candidate Briefing Pack prior to lodging queries/applications. Documents are available at

Enquiries may be directed to: Dean Unkles, Managing Director, Peter William Partners

|

Applications must include
a resume and a one-page cover letter
outlining your interest, relevant expertise and your commitment to the locations and travel. Responses to key selection criteria are not required but may be requested at a later stage of the assessment process.

Applications to be emailed as MS Word or PDF to

Queries close:
5pm AEDT Thursday 15th January 2025

Applications close:
5pm AEDT Sunday 18th January 2025

We encourage candidates to submit applications in advance of the close date. Applicants must be either an Australian Citizen, Permanent Resident or hold a valid working visa. Incomplete applications will NOT be acknowledged.

Peter William Partners have been exclusively retained by Triple Zero Victoria to deliver this executive search. Any unsolicited applications will be redirected to Peter William Partners and managed via the campaign. If you experience any difficulty in lodging your application online, please contact