Become a Luxury Brand Evaluator in Queensland, Australia

6 days ago

Brisbane, Queensland, Australia CXG Full time $40,000 - $60,000 per year

Locations:

  • Brisbane
  • Gold Coast

Turn your passion for luxury into a rewarding freelance opportunity

Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

  • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
  • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

  • Select your missions – Choose assignments that align with your interests and availability.
  • Act like a natural customer – Visit boutiques, explore luxury automotive showrooms, or interact with sales associates naturally.
  • Observe carefully – Pay attention to details such as ambience, service quality, after-sales support, and overall customer journey.
  • Provide detailed feedback – Share your honest experience through structured questionnaires designed to capture your observations.

Why Join CXG?

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our mobile-friendly platform, CXG Live, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

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