Business Solutions Manager

2 weeks ago


Morningside, Queensland, Australia PPG Industries Full time $120,000 - $180,000 per year

PPG is an American Fortune 500 company and global supplier of paints, coatings, and specialty materials. We are currently looking for a Business Solutions Manager to be based in Morningside as part of our Refinish team.

The successful candidate will be responsible for providing expanded growth and profit opportunities for the Refinish Business Unit by implementing customer-oriented value add programs, focusing efforts on the high-volume collision centre segment, including MSO's, Consolidators & OEM driven approved body shops.

Key Responsibilities

  • Develop and evolve MVP program concepts, features and philosophies to further develop the business base for PPG. Work with the customer base using the MVP program to develop their business skills and efficiency to elevate them to achieving highly productive status.
  • Monitor and analyse key customer financial data and develop recommendations for improvement.
  • Serve in the training function with PPG field personnel and the distributor base to develop their knowledge, skills and use of the MVP program.
  • Conduct meetings, seminars and presentations for various levels of PPG as well as non-PPG customers placing emphasis on business organization, profit potential and operational efficiency.
  • Support Sales structure in winning competitive accounts in particular MSO's and consolidators as required.
  • Develop, organize and facilitate MVP Roundtable discussion groups to extend the benefits and services of the MVP program and promote greater customer loyalty.

Skills and Experience

  • Superior knowledge of collision repair centre management with emphasis on estimating, job costing and a complete understanding of labor productivity and the relationship to overall shop profitability is a non- negotiable requirement.
  • Knowledge of the Automotive Insurance Industry claims process, direct repair programs and the claims supplement process.
  • Be able to demonstrate strong customer focus, excellence in presentation, reporting and interpersonal skills. Must be comfortable in speaking and presenting to large groups of industry owners and professionals.
  • Strong understanding of business financials and accounting methods.
  • Sound planning and organisational skills.
  • Knowledge of PPG products and application systems.
  • Knowledge of Lean principles.

What We Offer

  • Opportunities for development and long-term career progression.
  • Access to corporate discounts, including Where Fit, that provide wellness benefits to our employees.
  • Give back to local communities with our PPG Colorful communities program.
  • PPG Recognition programs.
  • Generous discounts on PPG products through our company-owned store network.

About us:

Here at PPG, we make it happen, and we are looking for candidates of the highest integrity who share our values, with the commitment and lead to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and colour, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.

The PPG Way

Every day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated, and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We use our scale to reach new markets and introduce technologies as we differentiate and improve our markets.

We trust our people every day, in every way.

We empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have experience winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we manage it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We learn. We develop our people to grow our businesses.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, colour, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email 

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.



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