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Same Day Fleet Allocator
3 weeks ago
About the role
We are seeking an experienced Same Day Fleet Allocator to join our Banksmeadow depot for an immediate start in our operational call centre.
This PM shift role (2pm–10pm) involves coordinating fleet resources to ensure all Same Day pick-ups and deliveries are completed safely, on time, and efficiently. A strong focus on service excellence is essential, along with building positive relationships with both internal and external stakeholders to support exceptional customer experiences and business growth.
What you'll do
Manage all transport allocation and costs in line with operational requirements, maintaining a high level of productivity in all operations areas.
You will need to frequent the Same Day area in our Banksmeadow depot to sight freight and will work with our Same Day Co-Ordinator's and Same Day drivers to achieve the best possible outcomes in regard to meeting tight service deadlines.
To enhance the customer experience, ensure calls, enquiries and emails are actioned and are responded to in a timely manner.
This role involves tracking resources; communicating with drivers, customers and suppliers; and prioritizing tasks
Assist with the identification, investigation and remedying of operational and service issues specific to the Same Day service offering.
Use tools, resources, applications and systems to ensure all necessary information is captured and shared as required.
Assist with other duties as assigned and required.
What you'll bring
Experience in fleet allocation.
Excellent knowledge of metropolitan Sydney.
Experience in customer service.
Experience in face paced operations.
Sound knowledge and understanding of OH&S Legislative and Regulatory requirements including but not limited to Safety at Work, Fatigue Management, Mass Management Load Restraint and Chain of Responsibility legislative requirements.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
