Account Manager

1 week ago

Greater Newcastle Area, Australia La Prairie Switzerland Full time $90,000 - $120,000 per year

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then La Prairie might be the brand for you.

We are looking for an Account Manager to join our North Region. Managing one other Beauty Consultant you will be responsible for managing our counter in Fenwick, Newcastle. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You will have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter events.

Main Responsibilities

  • Achieve targets and business plan effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate La Prairie experience
  • Set weekly and monthly targets for the team and counter
  • Traffic stop daily in store to recruit prospective clients to your business
  • Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs
  • Proactively organise external events to generate sales and recruiting new clients to your counter
  • Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments

Qualifications
Applicants for this position must be able to demonstrate the following skills and experience:

  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
  • Strong retail experience and managerial experience
  • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
  • Strong business acumen to drive sales and go beyond business objectives
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationships. Using excellent interpersonal skills, resulting in authentic and client centric customer service
  • Ability to build relationships throughout the store to find new opportunities
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

  • A good salary with a new competitive commission scheme
  • 33 holiday days (including bank holidays) pro-rated based on working days
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years' service
  • Gratis of new launches
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses

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