SYD Account Director

2 days ago

Sydney, New South Wales, Australia Agency Iceberg Full time $110,000 - $120,000 per year
  • Inner SYD CBD
  • Global Agency
  • Health, Beauty, Lifestyle

We're looking to urgently fill a critical role within an influencer marketing agency that has expanded globally This Sydney-based marketing agency specialises in managing content creators and brands across various digital platforms (TikTok, YouTube, IG). 

We are looking for a leader, with marketing expertise. You describe yourself as a marketing Talent who is forward-thinking, drives innovation, is influencer-mad, and competent across major social platforms. 

*The Opportunity:*

  • Support the APAC Client Services Director & manage a small SYD based account service team
  • Directly manage client relationships, ensuring seamless project execution, and driving account growth
  • Be the main point of contact for key clients, leading kick-off calls, overseeing day-to-day communications, and ensuring exceptional service delivery
  • Working closely with the CSD and internal teams, you'll help bring campaigns to life while identifying opportunities to expand client partnerships
  • From tracking budgets and timelines to maintaining brand consistency, you'll ensure every detail is managed with precision
  • Lead weekly WIP meetings with clients, providing strategic updates and maintaining alignment across projects
  • Drive revenue growth YOY across key clients, identifying opportunities to expand partnerships and increase profitability
  • Respond to all client briefs, leading internal teams to develop compelling proposals that drive business growth
  • Identify and pursue upselling opportunities, expanding client engagement and maximising revenue potential
  • Lead quoting, budgeting, and commercial discussions, ensuring financial efficiency and profitability
  • Maintain consistent client communications and service standards across all accounts, ensuring a seamless experience
  • Develop expert knowledge of each client's brand, history, and strategic objectives, acting as a brand expert within the team
  • Keep track of past projects, creator preferences, and campaign learnings, ensuring effective talent alignment
  • Manage procurement processes, PO requests, and invoice tracking, ensuring smooth financial operations
  • Handle client agreements, ensuring compliance, accuracy, and timely execution.

**You:****

  • Live in Sydney and have full working rights - sponsorship is not available
  • 5-8+ years experience working in an marketing (account service) role across social platforms
  • Proven track record of success in account management and revenue generation
  • Understanding of the Australian digital media landscape, including influencer marketing and content creation'
  • Strong analytical and problem-solving skills
  • Excellent communication, interpersonal, and presentation skills
  • Ability to build rapport and establish trust with clients
  • Proactive and results-oriented approach
  • Highly organised and detail-oriented
  • Strong understanding of social media platforms within the Australian context
  • Ability to work independently and as part of a team
  • Please note: salary listed is a guide only.

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