SYD Account Manager

1 week ago

Sydney, New South Wales, Australia Agency Iceberg Full time $100,000 - $120,000 per year
  • Influencer & Brand-Focused
  • $80k-$100k
  • SYD CBD (Hybrid)

We're looking to urgently fill a role within a marketing agency that keeps winning new business This Sydney-based marketing agency specialises in managing content creators across various digital platforms (TikTok, YouTube, IG).

This group of forward-thinking individuals is at the forefront of driving innovative, influencer-driven campaigns across major social platforms. If you have previous experience in connecting brands with top-tier influencers and creators to produce completing content - READ ON

The Opportunity:

  • Support the APAC Client Services Director & mentor/ manage two juniors
  • Directly manage client relationships, ensuring seamless project execution, and driving account growth
  • Be the main point of contact for key clients, leading kick-off calls, overseeing day-to-day communications, and ensuring exceptional service delivery
  • Working closely with the Account Director and internal teams, you'll help bring campaigns to life while identifying opportunities to expand client partnerships
  • From tracking budgets and timelines to maintaining brand consistency, you'll ensure every detail is managed with precision
  • Attend and lead weekly WIP meetings with clients, providing strategic updates and maintaining alignment across projects
  • Drive revenue growth YOY across key clients, identifying opportunities to expand partnerships and increase profitability
  • Respond to all client briefs, leading internal teams to develop compelling proposals that drive business growth
  • Identify and pursue upselling opportunities, expanding client engagement and maximising revenue potential
  • Oversee quoting, budgeting, and commercial discussions, ensuring financial efficiency and profitability
  • Maintain consistent client communications and service standards across all accounts, ensuring a seamless experience
  • Develop a deep understanding of each client's brand, history, and strategic objectives, acting as a brand expert within the team
  • Keep track of past projects, creator preferences, and campaign learnings, ensuring effective talent alignment
  • Oversee project administration, including setting up jobs in
  • Notion and ensuring proper documentation (campaign managers to complete details)
  • Manage procurement processes, PO requests, and invoice tracking, ensuring smooth financial operations
  • Handle client agreements, ensuring compliance, accuracy, and timely execution.

You:

  • Live in Sydney and have full working rights
  • 3-5 years experience working in an Account Manager role across social platforms
  • Proven track record of success in account management and revenue generation
  • Understanding of the Australian digital media landscape, including influencer marketing and content creation'
  • Strong analytical and problem-solving skills
  • Excellent communication, interpersonal, and presentation skills
  • Ability to build rapport and establish trust with clients
  • Proactive and results-oriented approach
  • Highly organised and detail-oriented
  • Strong understanding of social media platforms within the Australian context
  • Ability to work independently and as part of a team
  • Please note: salary listed is a guide only.

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