Warranty Administrator

6 days ago

Melbourne, Victoria, Australia GWS Chadstone Pty Ltd Full time $104,000 - $130,878 per year

About the role

We are seeking a dedicated Warranty Administrator to join our dynamic team at GWS Chadstone Pty Ltd in Oakleigh. As a full-time Warranty Administrator, you will play a crucial role in ensuring the smooth processing and management of warranties for our Automotive Dealership. This is an excellent opportunity for an organised and detail-oriented individual to contribute to the success of our company.

What you'll be doing

  • Process and administer customer warranty claims in a timely and efficient manner
  • Liaise with third-party suppliers, and internal teams to gather necessary information and documentation
  • Maintain accurate records and documentation related to warranty claims
  • Identify and address any issues or discrepancies in the warranty process
  • Provide regular updates and reports on the status of warranty claims
  • Collaborate with the sales, service, and parts teams to ensure a seamless customer experience
  • Stay up-to-date with industry regulations and warranty policies

What we're looking for

  • Relevant experience in a warranty administration or technical role is preferred within the automotive industry
  • Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines
  • Excellent communication and interpersonal skills to effectively liaise with suppliers, and internal teams
  • Proficiency in data entry, record-keeping, and reporting
  • Attention to detail and a problem-solving mindset
  • Knowledge of automotive industry regulations and warranty policies

What we offer

  • Competitive salary and benefits package
  • Opportunities for professional growth
  • Supportive and collaborative work environment
  • Employee discounts on products and services
  • Comprehensive training and ongoing development

About us

GWS Chadstone Pty Ltd is a family-owned dealer group with a strong reputation for delivering high standards of customer service and high-quality products. We are committed to invest in our people and embracing innovative solutions. Join our team and be a part of our continued success.

Apply now for this exciting Warranty Administrator role

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