Home Care Administrator
6 days ago
Are you passionate about delivering exceptional customer service and coordinating seamless post-build experiences? At
Burbank
, we're proud to build more than homes; we build trust, relationships, and futures.
As our new
Home Care Administrator
, you'll be the friendly, organised, and proactive link between our clients, inspectors, and trades, ensuring every homeowner enjoys a smooth and supportive warranty journey.
About The Role
As a Home Care Administrator, you'll play a pivotal role in:
- Ensuring clients have a positive experience during the maintenance and warranty period of their new home
- Coordinating appointments, inspections, and repairs with inspectors and trades
- Managing defect documentation and work orders with precision and care
- Providing timely updates and clear communication to clients and contractors
- Maintaining accurate records and ensuring all tasks are completed within agreed timeframes
What You'll Bring
We're Looking For Someone Who Is
- Customer-focused with strong administrative and time management skills
- A confident communicator who thrives in a fast-paced environment
- Tech-savvy and quick to learn new systems
- A natural problem solver with high attention to detail
- Familiar with construction plans and the residential building process (desirable, but not a must)
- Knowledgeable about the Victorian Building Authority Guide to Standards and Tolerances (or willing to learn)
Why Join Burbank?
Benefits
We offer more than just a job; we offer a future. Enjoy a competitive salary and a suite of benefits designed to support you and your family:
- Discounts on house and land packages
- Health & Wellbeing programs
- Additional leave for community service
- Tailored development plans and career growth
- Employee Assistance Program
- Discounts on IT and building materials
- Corporate discounts with major retailers
- Paid Parental Leave (top-up on government scheme)
Ready to Apply?
If this sounds like the opportunity for you, click
Apply Now
to submit your cover letter and resume.
For a confidential discussion or to learn more about the role, feel free to reach out to our Talent Acquisition Lead, Lainie McCluskey
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