Medical Receptionist/Secretary

3 days ago

East Melbourne Victoria, Australia Precision Haematology Full time $50,000 - $70,000 per year

Make a genuine difference in the lives of patients while working with a caring, close-knit team.

We're looking for a warm, organised, and compassionate Medical Receptionist to join our friendly haematology specialist practice located in the heart of Melbourne's CBD.

This is a front-of-house role where you'll play an important part in creating a calm, supportive experience for our patients — many of whom are going through complex or long-term care.

About the Role

In this varied and rewarding role, you'll:

  • Welcome patients in person and over the phone, offering reassurance and kindness
  • Manage appointments, referrals, and correspondence with attention to detail
  • Liaise with hospitals, laboratories, and referring doctors
  • Handle billing, Medicare, and EFTPOS transactions
  • Support our specialists and nursing staff with day-to-day administrative tasks
  • Help ensure the clinic runs smoothly and patients feel genuinely cared for

About You

We'd love to hear from you if you are:

  • Experienced in medical reception or specialist practice administration
  • A strong communicator with a warm, professional manner
  • Someone who takes pride in staying organised and calm under pressure
  • Familiar with Genie, or similar medical software
  • Passionate about making patients feel respected, heard, and supported
  • Authorised to work in Australia

Why You'll Love Working With Us

  • A small, welcoming team where everyone supports each other
  • A practice that truly values kindness, empathy, and patient care
  • Modern, light-filled rooms located in the Melbourne CBD, close to transport and cafés
  • Opportunities to grow your skills and be part of a team that makes a difference every day

Please submit a Resume & cover letter to be considered for this position

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