Reception Office Clerk

3 days ago

Perth, Western Australia Fortescue Full time $60,000 - $80,000 per year

Country/Region: AU

State: WA

City: Perth

Job ID: 12318

Our Opportunity

Work Location: Perth – Fortescue's office is located on the traditional lands of the Whadjuk People of the Noongar Nation.

Roster: Monday to Friday

The Receptionist provides a welcoming and professional first point of contact for all visitors and callers to Fortescue's Perth office. This role plays a key part in ensuring the smooth and professional operation of front-of-house services, supporting both employees and guests, and maintaining a safe, organised, and customer-focused environment.

Working closely with administrative and facilities teams, the Receptionist ensures reception and office areas operate efficiently, presenting Fortescue as a professional and innovative organisation committed to excellence in all areas of its operations.

Key Responsibilities
  • Provide a professional, friendly, and efficient reception service to all visitors, staff, and stakeholders.
  • Manage a busy switchboard, promptly answering and directing incoming calls.
  • Ensure front-of-house security protocols are followed at all times, including visitor registration and access procedures.
  • Notify the appropriate staff or departments upon guest arrivals, ensuring a smooth visitor experience.
  • Maintain the professional appearance of reception, meeting rooms, kitchens, and shared spaces.
  • Coordinate mailroom services, including incoming and outgoing mail and courier requests.
  • Monitor and order office and kitchen supplies to ensure availability at all times.
  • Accurately update and maintain registers, logs, and records as required.
  • Report building and maintenance issues promptly to the relevant teams.
  • Provide general administrative support to office and business functions as needed.
Qualifications and Experience
  • Previous experience in a reception or front-of-house role (desirable).
  • Strong interpersonal and communication skills with the ability to engage positively with staff and visitors.
  • Ability to prioritise, organise, and manage multiple tasks in a busy environment.
  • Flexible and adaptable, with the ability to respond effectively to changing demands.
  • Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
  • Administration skills with attention to detail and accuracy.
  • Experience with SAP (desirable).
  • Effective team player who contributes to a supportive and professional workplace culture.
  • Minimum completion of Year 10 education.
About Us

Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.

Our Commitment

Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub.

Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.

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