
Reception
2 weeks ago
Perth Rheumatology is seeking a motivated, friendly, patient-focused Medical Receptionist to join our practice. We are offering a part time role working 4 days/week.
Role Responsibilities
- Welcome and assist our patients and visitors - providing exceptional customer service, empathy and care.
- Answer and direct incoming phone calls, promptly and courteously
- Booking and managing patient appointments
- Managing patient enquiries, on the telephone, email and fax
- Maintaining accurate and up-to-date patient records
- Attend to all general office duties as required
What we're are looking for
- Previous experience in a medical specialist reception role is essential
- Excellent communication and interpersonal skills
- Strong customer service and the ability to work well independently
- Proficiency in Genie medical practice management software
- Demonstrated ability to multitask and manage time effectively
- A high level of attention to detail and the ability to maintain accurate records
- A compassionate and empathetic approach when dealing with patients
- As this is not an entry level position and you will need to work autonomously quickly, experience in a specialist medical practice is essential
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