Collections Officer

3 days ago


Blackburn, Victoria, Australia Hudson Full time $21,500 per year
  • Contract with leading government department
  • Monday-Friday - Anticipated 37.5 hours per week
  • Immediate start available

We are looking for 2x Collections Officers to work with one of our clients in the Government space
ASAP start

6 Month Full-Time Contracts
No WFH
Onsite in Blackburn
$51.91/hour + Super
Triple vaccination required

Hudson is proud to partner with a respected government organisation to recruit two skilled Collections Officers for full-time temporary assignments based in Blackburn. These roles are ideal for candidates who thrive in structured environments, possess strong technical skills, and are looking for an immediate start.

Responsibilities:

  • Proactively manage and pursue outstanding accounts to ensure timely debt recovery
  • Contact clients via phone and email to follow up on overdue payments and negotiate repayment arrangements
  • Monitor aged receivables reports and escalate delinquent accounts as necessary
  • Maintain accurate records of collection activities, payment commitments, and client communications
  • Provide high-quality customer service while effectively managing sensitive or challenging conversations
  • Liaise with internal stakeholders to resolve invoicing or account issues impacting payment
  • Recommend improvements to credit control processes and support implementation of best practices
  • Contribute to monthly reporting on collections performance and aged debt summaries

Skills & Experience:

  • Experience in credit control, collections, or a similar receivables-focused role
  • Demonstrated success in recovering outstanding debt in high-volume or complex environments
  • Exceptional interpersonal and negotiation skills, with the confidence to drive collection outcomes
  • Ability to manage difficult conversations while maintaining professionalism and empathy
  • Strong organisational skills with the ability to prioritise and manage multiple accounts simultaneously
  • Familiarity with ERP accounting systems and a solid grasp of receivables processes
  • Resilience, persistence, and a proactive mindset when handling overdue accounts

Does this sound like you? Apply now

This pay rate is inclusive of mandatory 25% casual loading


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