
Collections Officer
2 weeks ago
We are a national franchise brand with our Head Oce located in Blackburn. We are looking for a Customer Service professional with at least 2 years of experience in making phone call credit collections.
The successful applicant must be self-motivated with previous experience dealing in high volume, low dollar value account transactions within a corporate environment. Experience dealing with Written O / Bad Debt is essential.
You should also possess excellent communication skills with the ability to think laterally and have an authoritative yet sympathetic phone manner and must be a team player.
Ideally, you should have gained extensive experience in a telesales environment, but is not mandatory.
**Responsibilities include but are not limited to**:
- Everyday making of outbound collection phone calls to customers
- Flexible work hours - until 8pm
- Assessing and negotiating repayment options with customers
- Managing your own time professionally
- Ability to work file notes within our ERP
- Ability to monitor overdue accounts
- Liaising with internal sales and operational staff
- Ability to work as a team member to achieve team goals
**Job Types**: Part-time, Casual
Pay: From $49,679.57 per year
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplementary Pay:
- Overtime pay
**Experience**:
- Employed: 2 years (required)
**Language**:
- English (required)
- English Fluently (required)
Work Authorisation:
- Australia (required)
Work Location: Hybrid remote in Blackburn, VIC
Expected Start Date: 11/11/2024
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