Senior Business Analyst

18 hours ago

Brisbane, Queensland, Australia Queensland State Emergency Service Full time $90,000 - $120,000 per year

Your part in the ongoing success of our department in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

  • Undertake research and analysis activities to determine and document business processes and requirements, and recommend improvements to processes, procedures and/or information systems.
  • Develop business processes and improvement strategies utilising appropriate modelling techniques to assist in the development of end-to-end service mappings and best practice ICT solutions.
  • Review system design and project development deliverables against requirements and participate in quality assurance activities to ensure successful implementation and operation within the department.
  • Perform business analysis by developing an understanding of the business needs of clients to ensure technical deliverables meet user acceptance criteria, useability and general "fitness for purpose".
  • Prepare comprehensive, timely and accurate documentation, briefings, reports and submissions on a range of complex issues to support evidence-based decision making.
  • Develop, liaise and maintain effective working relationships with internal and external stakeholders to ensure governance for business solutions is maintained and project deliverables meet the requirements.
  • Represent the department on various forums with a view to promoting innovation, performance improvement and service delivery.

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