Senior Business Analyst

We are looking for an experienced Senior Business Analyst to join the Ignite Engineering team in Broadbeach

Ignite Travel Group is an award-winning travel company (NTIA Most Outstanding Online Travel Agency 2022), and Australia's largest travel advertiser, delivering incredible holidays and trailblazing win-win-win models for our people, customers, and business partners.

Role Overview:

As a Senior Business Analyst, you will play a pivotal role in capturing business requirements and ensuring the successful implementation of our new travel booking systems. You will work closely with stakeholders to understand their needs, identify opportunities for improvement, and design solutions that drive efficiency and innovation.

A day in the life:

• Gather and document business requirements, translating them into user stories and acceptance criteria within an agile software delivery team
• Develop use cases and process flows to support the development of software solutions
• Conduct stakeholder interviews to understand business needs and pain points
• Collaborate with stakeholders to ensure that project objectives align with business goals
• Facilitate communication between business and technical teams
• Participate in user acceptance testing and ensure that solutions meet business requirements
• Develop and maintain system documentation and training material
• Providing leadership within the project teams to ensure delivery of customer requirements and expectations

Who you are:

• Experience within travel or other internet-scale environments desirable
• Strong understanding of the travel or retail industry
• Extensive proven experience in key business analysis discipline areas including: requirements elicitation and documentation (as user stories, use case and acceptance criteria), process analysis and documentation, and organisational strategy
• Strong analytical and problem-solving skills
• Knowledge in business process re-engineering and improvement
• Well-developed written and oral communication and facilitation skills
• Ability to conduct virtual meetings and workshops
• Excellent documentation skills, both technical and non-technical
• Attention to detail and effective organisation and time management skills
• Strong business acumen and critical thinking skills
• 5+ years experience in a similar business analyst role
• Business Analyst formal qualification highly desirable
• Experience with Microsoft Dynamics 365 Business Central highly regarded
• UI/UX experience highly regarded

What you'll enjoy:

 Flexible working opportunities 

Ongoing professional development and skill sharpening, plus occasional escapes to bucket list destinations

 Catapult your career across a network of brands and businesses in an evolving industry

 Say no to full price Nab discounts on travel and more thanks to our sweet rewards program

 Access to industry leading health and well - being programs and financial advisors

 Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks

 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun

  Take volunteer leave as part of giving back to the local community

We value you...  

Ignite Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.   

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.