Accounts Payable/Customer Services Officer

15 hours ago

Rose Park, South Australia GSM Retail Australia Pty Ltd Full time $60,000 - $80,000 per year

About Us

GSM Retail Group, a proud member of the Gerard Private Holdings Group, has been a global leader in the electrical industry for generations. Our story began in 1920 with the Gerard Family, electrical industry pioneers who conceived Gerard Industries and the Clipsal brand. The GSM Retail Group was subsequently established in 1988 as a dedicated manufacturer and distributor of household appliances and electrical hardware. Since then, we have built strong partnerships with Australia's leading retailers and become a powerhouse in the industry with our world-class brands including Mistral, Bellini and Gardenglo.

The Opportunity

We are seeking a dedicated and detail-focused Accounts Payable/Customer Services Officer to join our Finance Team in Rose Park. Reporting to the Finance Manager, you will be responsible for end-to-end accounts payable processing, including invoice processing, supplier reconciliations, payment preparation, and ensuring accurate financial records. Although the primary focus will be on managing our accounts payable processes and reconciliations, you will also support the customer services team with customer queries.

Key Responsibilities

  • Process supplier invoices and reimbursements and adjustment notes
  • Reconcile supplier statements/accounts and resolving discrepancies
  • Prepare and process payments in line with agreed terms
  • Support supplier onboarding by creating and maintaining supplier profiles
  • Maintain accurate, up‑to‑date accounts payable records and documentation
  • Support month-end close activities
  • Respond to customer enquiries promptly and professionally, ensuring effective resolution

Skills & Experience

  • 2–5 years' experience in an accounts payable role within a high-volume environment
  • Strong knowledge of accounts payable processes and reconciliations
  • High level of accuracy and attention to detail in financial records and data entry
  • Excellent communication and problem-solving skills
  • Ability to work independently, prioritise tasks and meet deadlines in a fast-paced environment
  • Experience with ERP systems (Microsoft Dynamics 365 Business Central, SAP, or similar)
  • Proficient in Microsoft Excel
  • Eligibility to work in Australia (Australian citizenship, permanent residency or valid work visa)

How to apply

If this sounds like the right role for you, we would love to hear from you. Please submit your CV and a short cover letter outlining your relevant experience and availability. No agencies, please.

For a confidential discussion about the opportunity, please don't hesitate to contact

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