State Account Manager

Position Title: State Account Manager –

Victoria Foodservice

Team: Sales & Marketing | Foodservice

Location: Clayton, Victoria

Reports to: National Business Manager – Foodservice

State Account Manager – Victoria Foodservice

Join the Tibaldi team as a State Account Manager for Victoria within our Foodservice channel based in Clayton Victoria in a full-time position. You won't be sitting in an office; you will be on the road driving growth with current customer base and looking for new business opportunities.

If you're passionate about delivering exceptional customer service, maintaining strong client relationships and help driving sales growth, we would love to hear from you

Our Story

Founded in 1934, the Tibaldi family of butchers had a dream to provide Australian's with only the finest cuts of meats processed the traditional way using authentic Italian recipes.

Over 90 years later not much has changed. Today, Tibaldi are a major supplier to the retail and food service industry across Australia. The company's state of the art facilities in Clayton excels industry standards using leading technology.

The product range spans across traditional Italian salami, ham, bacon, traditional smallgoods, fresh meat including a range of Outdoor Bred pork.

That's Tradition. That's Tibaldi.

Your Story

Our State Account Manager – Victoria ensures that our existing customer relationships are maintained, and new business development activities are proactively undertaken to offer both our new and existing customers an exceptional customer experience.

As a State Account Manager – Victoria you will be part of a National Foodservice Channel team, based in Clayton, Victoria and you will be involved in:

Key Responsibilities:

· Manage and Grow 35-50 Distributors across Victoria

· Formulate and Implement strategic account plans for top 15 Victorian accounts.

· Significant focus on grow top 5 Tibaldi products – representing these products to current and potential customers

· Monitor customer sales order progress and ensure that the team and customers are kept fully informed regarding any supply & transport issues. With assistance from Customer Care team.

· Monitor customer satisfaction and ensure that any customer complaints, debtor or other issues are resolved in an appropriate and timely manner.

· Product Knowledge essential with internal training provided.

· Liaise and provide feedback regarding Market activity.

· Create & analyse sales reports where required.

· Field new enquiries and customer feedback.

· Provide pricing to customers where required within agreed parameters.

· Investigate price discrepancies and take appropriate remedial action. (Credits)

· Conduct quarterly business reviews with top 15 accounts.

· Launch NPD products

·
Demonstrate excellent time management and problem-solving skills.

Your Story:

• Experience in sales related role within the foodservice industry
• Experience with food manufacturing is preferred but not essential.
• Strong communication skills with a focus on customer service.
• Ability to work independently and as part of a team.
• Enthusiastic, self-motivated and eager to contribute to a growing business.

Why Tibaldi:

• Join a well-established company with a proud family history and commitment to quality.
• Work with an innovative team in a state-of-the-art facility.
• Opportunity for career growth and development.
• Competitive salary and benefits.

Our attractive remuneration packages will be tailored to your skills and experience.

Pre-Employment Medical

A pre-employment medical may form part of the recruitment process, including a drug and alcohol screening.

External Recruitment

Candidates interested in this position should apply directly to this advertisement.