Assistant Operations Manager

8 hours ago

Parramatta, New South Wales, Australia QIX Consulting Full time $60,000 - $80,000 per year

Operations Assistant / Assistant Manager – Astra Apartments Parramatta

Location:
Parramatta, Sydney

Perhaps you have been a Mobility Consultant or simply wanting to get out of Real Estate? Or you have worked in Hotels and its time for a change?

Astra Apartments Parramatta
is a leading provider of premium serviced apartments, offering high-quality accommodation and service
to the Corporate market
in the heart of Parramatta. As part of a growing company, we're seeking an
Operations Assistant
to oversee Guest Relations, Quality Control, Apartment Operations, and oversee the Housekeeping team.

About the Role:

As the Operations Assistant, you will be responsible for the effective day-to-day operations of our serviced apartments in Parramatta. Reporting directly to the business owner, you'll enjoy autonomy in managing key aspects of the business, with the support of a small team. This role offers a varied and interesting work environment with plenty of room for growth as the business expands.

Key Responsibilities:

  • Meet and greet guests upon arrival, ensuring a smooth check-in process
  • Coordinate and manage maintenance issues, liaising with tradespeople where necessary
  • Attend to guest needs promptly and professionally
  • Supervise and assist the housekeeping team on Mondays and Tuesdays - the third day is flexible
  • Conduct inspections of apartments to ensure quality control

About You:

  • Previous experience in hospitality (Front-of-house, Reservations, Operations etc) or even the Travel/Recruitment/Real Estate industry
  • Strong verbal communication skills and a friendly, relaxed demeanour
  • A positive attitude, reliability, and strong work ethic
  • Ability to multitask and work efficiently under pressure
  • Ability to work across a booking system, emails, marketing etc
  • Driver's licence and own car are essential – travel reimbursed for multi sites

What We Offer:

  • A dynamic, varied role within a growing business
  • Autonomy and the opportunity to shape operations
  • Competitive hourly rate and potential for career progression to a full-time position
  • Option to move into Management role in the future
  • Great training and onboarding and a fun and professional team

Check us out online

As this industry is so transient and check ins/outs of our corporate apartments can be any day, this role requires a considerable amount of flexibility, with some adhoc weekend work, but not essential as Monday-Friday is the busiest time.

How to Apply:

To apply, please click the apply button or call Brooke on for a confidential chat

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