Retail Experience Coordinator

2 days ago

Australia Linden Cook Jewellery Full time $60,000 - $80,000 per year

September 17, 2025

Retail Experience Coordinator

Part-time Role | Melbourne

At Linden Cook, we create meaningful jewellery that tells personal stories and honours human connection. With the opening of our first flagship store in Gertrude Street, Fitzroy, we're searching for someone special to join our close-knit retail team. We'd love to find someone who can help bring our pieces to life for every person who walks through our doors.

As Retail Experience Coordinator, you'll work closely with the Retail Experience Manager to shape an environment that is warm, welcoming and considered. You'll be our second-in-charge, helping to guide a small team and set the tone for how we engage with our customers with empathy, insight, and care.

This role is not just about selling jewellery. It's about understanding people, translating their moments into keepsakes, and nurturing a space where the Linden Cook ethos is lived and breathed every day.

What you'll be doing:
  • Warmly welcoming each customer and guiding them through a meaningful, considered retail journey
  • Working closely with the Retail Experience Manager to lead and inspire a team of retail specialists
  • Assisting customers with bespoke and ready-to-wear purchases, ensuring each piece is chosen with care
  • Confidently manage and lead appointments for our bespoke offerings, including Impression, Laser Engraving and Birthstone consultations, ensuring each experience is seamless and thoughtful from start to finish
  • Staying up-to-date with product knowledge and brand stories, proactively and passionately
  • Upholding and sharing Linden Cook's values in every interaction, on and off the shop floor
  • Contributing to the rhythm and energy of the space, from daily opening to special events
What we're looking for:
  • A natural people-person and team player who appreciates community and leads with heart and intuition
  • Someone who is as passionate about creating experiences as they are about the jewellery itself
  • Strong communication and problem-solving skills, with the confidence to support team members
  • A proactive, self-motivated spirit with genuine interest in learning and evolving within the brand
  • 3+ years retail experience including in a 2IC capacity is highly desirable

This role would be suitable for anyone passionate about delivering an authentic retail experience, and who is connected to our brand's vision.

While we'd love a minimum commitment of three days per week, we're open to being flexible for the right person. Our priority is finding the best fit for the role. Ideally, the successful candidate would be available to manage the store on Sundays.

If you're someone who believes in the power of storytelling, craftsmanship, and connection, and you want to be part of a brand that leads with meaning, we'd love to hear from you.

If this sounds like you, we'd love to hear from you Please send your resume (in any form you like) and tell us a bit about yourself – to

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