SIL Services Lead

Location: Melbourne (Southern Suburbs)

Support Type: Specialist Disability Accommodation (SDA)/Supported Independent Living (SIL)

Shift Style: Monday to Friday (38-hour week)

Reports To: Operations Manager 24/7 Services

The Bridge is seeking a dynamic SIL Services Lead to oversee three Supported Independent Living (SIL) services on one site, supporting 7 participants and leading a team of 12+ staff.

This is a key leadership role focused on operational oversight, staff capability, and service quality—ensuring supports are safe, responsive, and aligned with NDIS Practice Standards.

About You:

Proven experience in disability services, ideally in SIL or residential settings

Strong leadership skills

Deep understanding of NDIS Practice Standards and person-centred support

Excellent time management, communication, and problem-solving skills

Confident in documentation, compliance, and staff development

Experience with rostering and participant management systems (e.g., SupportAbility, Folio)

Shared values of Integrity, Connectedness, Individuality and Courage

Key Responsibilities:

Lead day-to-day operations of three SDA/SIL units

Manage rosters, workforce planning, and shift coverage

Supervise and mentor support staff, fostering a positive and accountable team culture

Drive participant goal-setting, documentation, and engagement

Ensure compliance with NDIS and internal policies

Conduct audits, risk assessments, and service reviews

Collaborate with families, stakeholders, and allied health professionals

Contribute to service development and innovation initiatives

What we can offer:

• In addition to offering a dynamic and lively environment in which every day is different; we are also able to provide the following perks:
• Rewarding work where you can make a difference
• Knowledgeable and supportive leadership and team
• Salary Packaging Opportunities - Package up to $15,900 of your annual salary tax free, with additional meal and entertainment expenses covered
• Leave Loading of 17.5%
• Birthday Leave and Paid Parental Leave available
• Free access to our Employee Assistance Program
• Career development opportunities and ongoing training

Key Selection Criteria:

• Certificate IV or higher in Disability or a social service/health related course is essential.
• Current First Aid, CPR and Manual Handling certificates
• NDIS Worker Screening Check and Employment Working with Children Check
• Current and valid Victorian driver's licence.
• Flexibility and adaptability are critical in this role.
• A well-developed ability to problem solve; think creatively and work safely
• Ability to remain calm and seek appropriate support and guidance when required.
• Demonstrated excellent verbal and written communication skills.
• The ability to work independently and collaboratively.
• Good computer literacy skills, including the use of MS Office, Client Management Systems, and other applications.
• Being passionate about helping people and providing support
• Current and valid Victorian driver's licence.

How to apply:

The Bridge is committed to building a workplace culture that values diversity and inclusion.

Appointment to the position is subject to obtaining and maintaining a satisfactory NDIS Worker Screening Check and two satisfactory reference checks. This role is only available to those who hold the right to work in Australia.

If you meet the key selection criteria and are interested in the position, please follow the link below to submit your resume and cover letter detailing your experience and skill set

The opportunity to apply will close as of close of business Friday 16th of October Interviews may commence prior therefore we encourage early applications.

Additional questions can be addressed to People and Capability Partner Poonam Chand via the following contact details -

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The Bridge Connects is a service of The Bridge Inc. Reg. A0033971H