Office Administration Manager

Job Title:
Office Administration Manager

Location:
Sydney

• Full-time, permanent opportunity
• Work for the world's largest privately owned insurance broker
• Excellent opportunity for someone to build a career in a fast-growing company

Role Overview

This is a dynamic and multifaceted role combining high-level executive assistance with office management across multiple locations. You'll provide direct EA support to two senior leaders while overseeing a team of office administrators in Sydney, Perth, and Melbourne. You'll ensure smooth day-to-day operations, manage suppliers and facilities, coordinate travel and events, and support key governance and risk functions. This role requires a confident, proactive individual who thrives in a fast-paced environment and enjoys connecting with stakeholders across all levels.

Key Responsibilities

Executive Assistance

• Provide EA support to the Operations Manager and Head of Legal Risk & Compliance, including:
• Diary and meeting management
• Travel arrangements and expense processing
• Document preparation (Word, PowerPoint, Excel, PDFs)
• General admin and tech support
• Maintain adequate levels of confectionery (Jatz jar management)

Office Management

• Lead and support Office Administrators in Sydney, Perth, and Melbourne
• Ensure smooth running of all office locations, including:
• Staff development and performance appraisals
• Coordination of fire wardens, first aiders, and mental health colleagues
• Oversight of building maintenance, landlord relationships, cleaners, and building managers
• Streamline supplier contracts and office ordering (stationery, etc.)
• Manage Lockton phone lines and call routing
• Oversee new starter inductions across locations
• Primary contact for travel bookings via Enperso
• Organise social events (EOFY, Christmas parties, insurer drinks, etc.)

Business Support & Governance

• Send invitations, prepare agendas, take and distribute minutes
• Assist with Risk Audit Committee (ARC) coordination
• Maintain awareness of Business Continuity Plan (BCP) and key contacts
• Contribute to quarterly Operations reporting
• Support internal systems such as BOLT

Skills & Experience

• Proven experience in executive support and office management roles
• Strong leadership and team coordination skills
• Excellent stakeholder engagement – internal and external
• Highly organised with attention to detail and ability to juggle multiple priorities
• Confident with Microsoft Office Suite and general tech troubleshooting
• Experience with travel booking systems (e.g., Concur, Enperso) preferred
• Comfortable working independently and making decisions

We offer:

• A strong focus on training and development opportunities at all levels and a 10-week mentoring program.
• Discounted corporate private health insurance and a free flu vaccination program.
• Salary Continuance insurance to protect you and your family in the event you suffer an illness or injury.
• Extra paid Summer and winter day to focus on your wellness.
• Paid parental leave and volunteer leave.
• Opportunities to give back to the communities in which we work and live.
• Access to an employee assistance program for coaching and counselling.
• The opportunity to get involved or participate in initiatives organised by our Wellness, Diversity, Equity, & Inclusion, Young Professionals and Corporate Social Responsibility Associate Resource Groups.

How to apply:

If you think you'd be a great fit, please click "apply" with a CV and detailed cover letter indicating why this job posting caught your attention and how your skills and experience are a fit for this role.

Lockton is an equal opportunity employer. We strongly encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background.