Customer Service Consultant

5 days ago

Rydalmere, New South Wales, Australia Chubb Fire & Security Full time $70,000 per year

Join Our Team as a Customer Service Champion

Are you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call center

Who We Are
At VitalCALL, we're on a mission to delight our customers with every interaction. We believe that great service starts with a great team, and that's where you come in We're a friendly bunch who love helping others, and we're excited to welcome a new champion to our ranks.

What You'll Do
Save the Day: Be the hero our customers need by answering high volume inbound call queries and providing top-notch and warm support over the phone.

Spread Positivity: Turn challenging situations into positive experiences.

Solve Mysteries: Channel your inner detective to resolve customer issues quickly and efficiently.

Be a Team Player: Collaborate with your fellow heroes to ensure our customers receive the best service possible.

Why Join Us?

Work alongside a group of talented, supportive, and fun individuals who love what they do. We're committed to your professional development and will help you reach your career goals.

  • $65,000 per annum PLUS Super
  • Overtime opportunities
  • Monday to Friday only - enjoy your weekends off
  • Free parking onsite
  • Monthly team birthday lunches

What We're Looking For
Super Communication Skills

Kindness and Empathy in Spades

Problem-Solving Powers

Energy and Enthusiasm

Experience in Call-Centre

Additional Information
Experience with Salesforce (preferred)

About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

BR-CB

  • Customer Service Specialist

    7 days ago

    Rydalmere, New South Wales, Australia Hunter Douglas Full time $60,000 - $80,000 per year

    Position OverviewAs a Customer Service Specialist – Installations, you'll play a vital role in coordinating daily installer schedules and supporting both internal and external customers. Your focus on accuracy, communication, and service will directly contribute to a smooth installation experience and the overall success of the team. This role is ideal for...

  • Casual Customer Service Officer

    2 weeks ago

    Rydalmere, New South Wales, Australia Capital Transport NSW Full time $25,000 - $40,000 per year

    Customer Experience OfficerCapital Transport is Australia's largest, and fastest-growing, courier and taxi truck business. We provide a complete transport and logistics business-to-business (B2B) service.Our CultureCapital Transport is a great place to be part of because we value and celebrate our team members' participation and efforts through a supportive,...

  • Contracts Customer Service Officer

    5 days ago

    Rydalmere, New South Wales, Australia Capital Transport NSW Full time $40,000 - $60,000 per year

    Customer Service OfficerCapital Transport is Australia's largest, and fastest-growing, courier and taxi truck business. We provide a complete transport and logistics business-to-business (B2B) service.Our CultureCapital Transport is a great place to be part of because we value and celebrate our team members' participation and efforts through a supportive,...

  • Customer Service Field Officer

    1 week ago

    Rydalmere, New South Wales, Australia Downer Full time $50,000 - $65,000 per year

    DescriptionAbout the RoleAs a Customer Field Officer, you'll be responsible for delivering letters and testing meters across residential and commercial sites, while collecting accurate data and providing great customer service.You'll be out in the field most days, managing your own schedule and ensuring each job is completed safely, efficiently, and to...

  • Service Advisor

    2 days ago

    Rydalmere, New South Wales, Australia Sime Motors Australia Full time $90,000 - $120,000 per year

    Denlo Volkswagen - Join the Volkswagen Experience Are you an energetic and enthusiastic customer service professional? Do you have the drive to exceed customer expectations and the excitement to work with a world-leading automotive brand? If so, we would like you to join our high-performing service team at Denlo Volkswagen. The Role: Working in a...

  • Feild service

    5 days ago

    Rydalmere, New South Wales, Australia Core Talent Full time $60,000 - $90,000 per year

    The company is one of the world's leading automatic door system manufacturers, leveraging over 60 years of expertise to develop a suite of high-quality products. The organization is seeking a Field Service Technician to join its dedicated installation and service team. Essential QualificationsThe most essential quality for this role is a positive, "can-do"...

  • Service Technician

    2 days ago

    Rydalmere, New South Wales, Australia Wabtec Full time $60,000 - $90,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Service Technician

    2 days ago

    Rydalmere, New South Wales, Australia Wabtec Corporation Full time $60,000 - $90,000 per year

    It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,...

  • Warranty & Service Engineer

    2 weeks ago

    Rydalmere, New South Wales, Australia Schréder ANZ Full time $80,000 - $120,000 per year

    Are you a technically skilled professional with a passion for quality and customer satisfaction? Join our dynamicQualityteam and play a pivotal role in ensuring our commercial lighting products perform flawlessly in the field.As aWarranty and Service Engineer, you will bridge technical expertise and customer service, collaborating with electricians,...

  • Field Service Technician

    2 weeks ago

    Rydalmere, New South Wales, Australia Braums Full time $90,000 - $120,000 per year

    Take your skills into the field with an industry leader in Parking Guidance Systems, EV Charging, and Intelligent Transport Solutions. Hands-on, varied, and customer-focused.About UsBRAUMS is a leading Australian provider of Parking Guidance Systems (PGS), EV Charging Stations, and Intelligent Transportation Systems (ITS). As Australia's leading LED traffic...