Customer Service Consultant

5 days ago

Rydalmere, New South Wales, Australia Chubb Fire & Security Full time $70,000 per year

Join Our Team as a Customer Service Champion

Are you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call center

Who We Are
At VitalCALL, we're on a mission to delight our customers with every interaction. We believe that great service starts with a great team, and that's where you come in We're a friendly bunch who love helping others, and we're excited to welcome a new champion to our ranks.

What You'll Do
Save the Day: Be the hero our customers need by answering high volume inbound call queries and providing top-notch and warm support over the phone.

Spread Positivity: Turn challenging situations into positive experiences.

Solve Mysteries: Channel your inner detective to resolve customer issues quickly and efficiently.

Be a Team Player: Collaborate with your fellow heroes to ensure our customers receive the best service possible.

Why Join Us?

Work alongside a group of talented, supportive, and fun individuals who love what they do. We're committed to your professional development and will help you reach your career goals.

  • $65,000 per annum PLUS Super
  • Overtime opportunities
  • Monday to Friday only - enjoy your weekends off
  • Free parking onsite
  • Monthly team birthday lunches

What We're Looking For
Super Communication Skills

Kindness and Empathy in Spades

Problem-Solving Powers

Energy and Enthusiasm

Experience in Call-Centre

Additional Information
Experience with Salesforce (preferred)

About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

BR-CB

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