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Food & Beverage Attendant - Conference & Events

2 weeks ago

Brisbane, Queensland, Australia Sofitel Full time $40,000 - $60,000 per year
Company DescriptionJob Description
  • Deliver outstanding customer service to guests during conferences and events
  • Work with your team to set conference rooms promptly and accurately to the specifications described on the function sheets
  • Ensure client expectations are met, delivering food and beverage service that exudes luxury and aligns with Sofitel brand standards
  • Take responsibility for your designated rooms or sections during service
  • Ensure all food and beverages requirements are delivered on time and as specified
  • Serve food and beverages in a professional and timely manner
  • Maintain cleanliness and hygiene standards in all service areas
  • Collaborate with kitchen staff and event coordinators to ensure smooth event execution
  • Address guest inquiries and resolve any issues promptly and courteously
  • Adhere to all food safety and responsible alcohol service guidelines
  • Participate in pre-event briefings and post-event debriefings
Qualifications
  • High school diploma or equivalent
  • Proven experience in food and beverage service, preferably in a conference or events setting
  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment
  • Teamwork-oriented with a positive attitude
  • Flexibility to work varying shifts, including evenings, weekends, and holidays
  • Physical stamina to stand for extended periods and lift up to 25 pounds
  • Responsible Service of Alcohol (RSA) certification (required)
  • Food Safety Certification (preferred)
  • Problem-solving skills and ability to think on your feet
  • Knowledge of hospitality industry practices is a plus
Additional Information
  • Discounts for ambassadors, families and friends at Accor Hotels worldwide
  • Complimentary hotel stay package to celebrate your work anniversary
  • Secure parking in the centre of Brisbane for only $10 per day
  • Direct access to Central train station
  • Complimentary food in the ambassador dining room
  • Laundered uniforms.

Sofitel