Communications and Website Administrator

The Economic Regulation Authority (ERA) is Western Australia's independent regulator of electricity, gas, water and rail. Our purpose is to benefit all Western Australians by promoting strong economic outcomes through effective regulation and decision making. Our work is challenging, complex and sensitive; we strive to make sure current and future consumers pay no more than necessary for safe and reliable utilities.

The ERA has a strong workplace culture of innovation, working with integrity, striving for excellence, and capability building. Our people are from diverse academic and cultural backgrounds, intelligent, passionate and committed, and provide a supportive, collaborative, and collegiate team operating environment. We offer genuine workplace flexibility around further study, school hours or caring responsibilities.

To find out more about the Economic Regulation Authority please visit our website 

What is the Role?

The ERA is seeking a passionate professional to join us on a permanent basis as Communications and Website Administrator within the Office of the CEO Division.

This position supports management of the ERA's digital presence and corporate communications.

It is responsible for developing, publishing and maintaining high-quality online content across the ERA's internet, intranet, and social media platforms, ensuring compliance with statutory obligations such as privacy, copyright, and accessibility.

The position supports the ERA's strategic communication efforts by implementing corporate communications policies and protocols and managing branding consistency across all materials.

The position coordinates with internal stakeholders to enhance content accuracy, functionality, and user engagement. It collaborates with teams to promote internal corporate initiatives.

The position is also responsible for media monitoring, overseeing contractors and recommending software improvements.

To be successful in this position you will have experience in journalism, communications and/or public relations with the ability to use Microsoft Word, Canva or Adobe InDesign confidently. Strong interpersonal and negotiation skills are essential, as is the ability to build and maintain effective relationships with internal stakeholders. You will also thrive in a project-based environment, showing resilience under pressure and the ability to manage competing priorities effectively.

Workplace Diversity & Inclusion

We are a proud Equal Opportunity Employer, committed to cultivating a workplace that embraces diversity, inclusion, and cultural awareness. We actively support building a workforce that reflects the rich diversity of our community.

We welcome and encourage applications from people of all backgrounds and identities. This includes Aboriginal and Torres Strait Islander people, young people, members of the LGBTQIA+ community, people with disabilities, and individuals from culturally and linguistically diverse backgrounds.

Employee Benefits

• 12% employer contributed superannuation
  into a fund of your choice.
• Flexible working arrangements
  , including working from home.
• Generous leave entitlements
  which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
• Paid Parental Leave
  , up to 18 weeks paid and additional 34 weeks unpaid.
• Reproductive Health Leave
  up to 5 additional days of paid leave per year.
• Professional Development opportunities
  and Study leave/assistance
• Perth CBD location
  across the road from Perth train station
• Employee Assistance Program
  counselling sessions with qualified psychologists.

How to Apply?

Applications must be submitted via JobsWA. Select the 'Apply for Job' button, follow the instructions and provide the following documents:

• comprehensive CV tailored to the position that clearly outlines your skills, experience, and key achievements, including the contact details of two referees, preferably one being your current/most recent line manager; and
• two-page cover letter addressing the position competencies demonstrating your skills and experience outlined in the Job Description Form (JDF)

All position competencies listed in the JDF will be assessed during the selection process. For guidance on structuring your cover letter, please refer to the Application Assistance Pack.

Ensure you allow plenty of time to lodge your application. Late, pro forma and/or emailed applications will not be accepted.

Need assistance with your application?

Contact
Alice Guy,
HR Consultant on direct line) or email 

We are dedicated to ensuring an inclusive, supportive, and barrier-free recruitment experience and workplace. If you require any adjustments or support during the recruitment process, please inform us. All information provided will be treated as private and confidential, and used solely to facilitate reasonable adjustments.

Closing Date:
Monday 1 December 2025 3pm (AWST).

Want to know more about the role?

Refer to the Job Description Form (JDF) for more information, including the position competencies and organisational context.

For role-specific enquiries, contact 
Ms Analena Gilhome
, Director, Office of the CEO on direct line) or email  Please do not call for any general enquiries related to the application process.

Subsequent Vacancies

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be appointed within a twelve-month period to similar vacancies that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note we may use external recruitment consultants to assist with the recruitment process.