Night Auditor

2 days ago

Melbourne, Victoria, Australia 8a0bf5ce-025b-4746-9c92-1b31399fb587 Full time $50,000 - $70,000 per year

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

WHAT'S THE JOB?
The night auditor carries out the duties of a guest service agent overnight whilst accurately and efficiently completing the auditing and balancing of guest and outlet accounts during the hours of 11pm – 7am.

YOUR DAY TO DAY

  • Assist front office personnel in check in and check out during the night shift
  • Ensures that final readings of restaurants and other outlets are taken and balances those reading with the hotel's property management system
  • Ensures that all checkout bills are done efficiently, correctly and timely
  • Ensures all receipts for the shift are properly recorded, balanced and deposited in the hotel's drop-safe
  • Prepares revenue journal (early bird) correctly
  • Posts all daily room charges to guest ledger and ensures that all are correct
  • Revenue journal (early bird) must be balanced with rooms sales recapitulation done by Night Manager (room revenue and occupancy)
  • Summarizes all officer checks to be signed by the Finance Manager
  • Settles all credit cards and balances
  • Summarizes all adjustments or rebates to be signed by the Finance Manager and/or General Manager
  • Reconciles guest ledger in daily basis and reconciles the total to the Front Office

What We Need From You

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Proven communication skills across, phone, email & face to face style interactions
  • Proficient in the use of Microsoft Office and PMS
  • Proactive approach, with strong drive for team results and a track record of achievement
  • Problem solving and organizational abilities
  • Flexible work approach
  • Bachelor's Degree or Diploma in Hotel Administration, Hotel Management or equivalent

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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