Engagement Support Officer

3 days ago

Melbourne City Centre, Victoria, Australia Department of Government Services Full time $70,000 - $120,000 per year

About us

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the role

Reporting to the General Manager, CCE, the Engagement Support Officer provides a range of assistance and support to the broader branch. This includes supporting governance, coordination, administration, data collection, reporting and project delivery. In addition, the role:

  • Supports key stakeholder forums and other engagement activity
  • Monitors, records, analyses and reports on community and consumer engagement
  • Supports review(s) and continuous improvement
  • Supports other engagement activities (or tasks) as directed by the General Manager, CCE.

Key Accountabilities include

  • Provides Community and Consumer Engagement coordination and administrative support
  • Assists with governance process, meeting preparation, meeting packs and minute/note taking
  • Monitors records, reports, and provides data entry coordination
  • Provides assistance to the team across a range of activity and assists to deliver on projects

About you

To be considered for the role, you must be able to demonstrate:

  • Evidence of analytical and problem-solving skills
  • Evidence of previous performance and achievement, including excellent organisation skills and ability to deliver high quality work
  • Demonstrate well developed computer literacy and use of Microsoft packages and ability to adapt systems

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date 11:59pm on Wednesday, 24 September 2025. All applications should include:

  • a resume; and
  • a cover letter which addresses the key selection criteria (within two pages)

Other relevant information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

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