Family Engagement and Communications Officer

Grab for Careers

The establishment of Early Learning Victoria is entering its next phase as all existing central officer positions have been made ongoing. As such, we are very excited to be advertising these positions for a commencement date of 1 July 2026.

About Early Learning Victoria

The Victorian Government is establishing 50 government-owned and operated early learning centres by 2032 as part of the Best Start, Best Life reforms. The centres offer childcare, Three and Four-Year-Old Kindergarten and Pre-Prep. The centres provide high-quality, accessible and inclusive early childhood education and care that is child centred, focused on learning through play and in nature, with strong connections to local communities.

Early Learning Victoria is part of the Victorian Department of Education. The ELV central team is leading the roll-out of the 50 centres and supports and oversees 4 centres that have recently opened. We are committed to creating a supportive and enriching work environment for our employees, offering a range of benefits and opportunities for professional growth and development.

Early Learning Victoria is committed to the Child Safe Standards and safeguarding of children from harm.

About the Role

The Family Engagement and Communications Officer will represent Early Learning Victoria by sharing relevant communications and up to date briefings and updates to both internal and external stakeholders. You will act as a key point of communication for the Early Learning Victoria centres and respond to queries about the centres and program delivery. This will include preparing communications products to be circulated across the organisation.

Your duties will include:

• Drafting, collating and distributing briefing and communication materials.

• Coordinating cross-organisational communications and managing responses.

• Communicating any organisational changes including new or changed policies, practices and procedures.

• Responding to enquiries via different communication channels and provide timely and accurate information to families, staff, and other stakeholders.

• Providing accurate information to all staff, families and other clients in a professional and effective manner.

• Be encouraging and a driver of change as part of continuous improvement.

• Interacting with organisational surveys, focus groups, research and community initiatives.

Qualifications and Experience:

The successful candidate will demonstrate:

• Excellent communications skills, both written and verbal, strong administrative skills with a high level of knowledge and experience across the MS Office suite, strong customer service skills and the ability to proactively establish customer needs with a solution focus.

• Organisation skills with the ability to perform under limited direction, manage own time and manage competing demands and stakeholders.

• Ability to work as part of a team (immediate team and with others across the organisation) and is a role model for engaging and collaborating with families and colleagues.

• Desirable: Experience in working for Government owned and operated Early Learning Services

How to apply

Applicants are required to submit a CV and cover letter (max 2 pages for cover letter) summarising their skills, relevant experience and suitability to the role.

Further Information

For more details regarding this position please see attached position description.

For further information pertaining to the role, please contact Hannah Sweetman, A/Manager -

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

Preferred applicants will be required to have a Working with Children Check. A police check and other pre-employment checks may be required. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 26 October 2025