Claims Specialist

4 days ago

North Sydney Council, Australia Longitude Insurance Pty Ltd Full time

Longitude
opened its doors for business in 2012 and quickly built a reputation as one of Australia's leading strata insurance specialist underwriting agencies.

We are currently seeking a number experienced and professional
Claims Specialists
with a proven track record in managing Property/Strata claims.
The role sits within the Longitude Insurance Claims Team, supporting the Longitude Insurance agency. The workload is constant and the ability to work accurately and manage multiple stakeholders whilst under pressure is a prerequisite of this position. Previous experience in an underwriting agency environment is desirable.

As the business has seen strong growth over the past few years, we are looking to expand the size of the claims team.

Your responsibilities will include, but are not limited to:

  • Provide a professional claims handling service to clients designed to provide solutions, achieve best possible cost outcomes and claims experience and enhance the client/broker/insurer relationship.
  • Manage an end-to-end portfolio of Strata Property claims within a delegated level of authority.
  • Respond to claim notifications and service enquires within internal and external compliance requirements.
  • Liaise with customers, internal and external parties to coordinate claim resolution.
  • Ensure professional conduct is maintained at all times to positively promote the Company and insurance industry.

The successful applicant will have:

We are seeking someone who had two or more years property claims experience and possesses the ability to work in a fast-paced team environment, manage time effectively and meeting deadlines.

Additionally, someone who has the following skillset would excel their potential in this role:

  • Knowledge of State/Territory specific legislation as it applies to insurance related matters
  • Literacy in technology and systems
  • Excellent verbal and written communication skills
  • High level of accuracy and attention to detail
  • A Certificate III in General Insurance or equivalent is desirable.

In return the successful applicant will be rewarded with a salary package commensurate with experience, and will also enjoy a high-performance culture, a supportive team environment and ongoing career opportunities.

"At Longitude Insurance, our mission is to enable the claims team to excel in their core roles, ensuring the delivery of world-class service to our customers and establishing ourselves as the premier Strata insurer. To achieve this, we are committed to empowering and uplifting our team through the provision of the right tools, resources, and support they need to succeed."

If this role sounds like you, please apply now

Any offer of employment is dependent upon the satisfactory completion of background checks by AUB Group or by an external third-party on our behalf.

AUB Group welcomes all people regardless of ethnicity, faith, sexual orientation, and gender identity, and we are dedicated to providing a workplace environment that supports and values diversity, inclusion and equality.

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