Customer Care Support Coordinator

2 days ago


Bibra Lake Western Australia Ambience Air Airconditioning Full time $60,000 - $90,000 per year

Join the Ambience Air Team

Ambience Air is expanding We pride ourselves on delivering outstanding customer service and high-quality air-conditioning installations, and we're searching for new team members to help elevate our service even further.

Customer Care Support Coordinator

If you're a friendly, self-motivated, and customer-focused professional, you might be the Customer Care Support Coordinator we are looking for

Key Responsibilities

  • Handle customer queries via phone, email and online, ensuring a positive, professional experience at every touchpoint.
  • Process warranty requests, provide after-sales support, and assist with customer concerns regarding their installation.
  • Liaise with tradespeople, and service providers to resolve any issues that may arise, striving for quick and effective resolutions.
  • Provide and support customers with user guides, information and seasonal operation.
  • Collaborate with internal departments such as design, procurement, accounts, and construction to ensure smooth operations.
  • Recommend and sell upgrades, components, or replacements to existing customers.

Skills & Experience

  • Strong experience in customer care and support.
  • Friendly, enthusiastic, and a courteous team player.
  • Process-driven and highly organized with the ability to multitask.
  • Excellent written and verbal communication skills.
  • Proven ability to provide quality customer service in a fast-paced environment.

About Us

We are WA's leading and most innovative, award winning air-conditioning group, committed to our employees' growth and to being the partner of choice for our customers.

As an employer of choice, we foster a culture of innovation, feedback, and continuous improvement. With a highly experienced and skilled team, we deliver exceptional customer experiences that set us apart.

What's in it for You?

At our Bibra Lake office, you'll enjoy above-industry remuneration and a range of additional benefits, including:

  • Half a day off on your birthday to celebrate.
  • Up to one additional week of leave each year.
  • Monthly team lunches and a bottomless fruit bowl to keep you energised.
  • Bonus rewards for exceptional performance and team-building activities to keep things fun and collaborative.
  • Full support and training with established systems and procedures for an immediate start.

Join an award-winning family business that truly values its employees.

How to Apply

If you believe you are the right fit for this position, we'd love to hear from you Apply now with your resume and cover letter.



  • Bibra Lake, Australia Diplomatik Full time

    Diplomatik is currently looking for an experienced and motivated Service Coordinator for one of our respected clients in Bibra Lake. This role on a permanent basis and an immediate start. The role will see you complete a variety of duties and not limited to: - Liaises with the WA Operations Manager and State Manager in relation to the overall Service,...

  • Customer Experience

    2 days ago


    Bibra Lake, Western Australia Steadyrack Full time $45,000 - $60,000 per year

    Customer Experience & Administration CoordinatorLocation: Bibra Lake, WA | Full-timeAbout UsSteadyrack is a family run business and global leader in innovative bike storage solutions, trusted by millions of customers in over 50+ countries. From our HQ in Bibra Lake, we design and deliver world-class products while creating outstanding experiences for our...


  • Bibra Lake, Australia Support Services - InfraBuild Full time

    **About the role**: Join our successful and tight-knit team in our **Bibra Lake** branch. This role will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with **InfraBuild**. This is an exciting opportunity for someone looking to build on their existing customer service/sales...


  • Bibra Lake, Western Australia United Fluid Power Full time $60,000 - $100,000 per year

    About Us:We are a dynamic and growing company partnering with clients in the resources, defence, and energy industries, specialising in the maintenance and support of mechanical and hydraulic assets. Our mission is to ensure the seamless operation of our clients' infrastructure through accurate scoping, clear proposals, and coordinated service delivery. We...


  • Busselton, Western Australia Recognise Support Services Full time $55,000 - $65,000 per year

    Support Workers – SIL Property (Busselton area, WA)Part-Time & Full-Time Opportunities AvailableMake a Real Difference – Join Our SIL Team in BusseltonAre you passionate about empowering people with disabilities to live independently and thrive? Recognise Support Services is building a dedicated team of Support Workers for our Supported Independent...


  • Bibra Lake, Western Australia WA Limestone Full time $60,000 - $80,000 per year

    About the CompanyWA Limestone is a leading, privately owned quarrying and contracting company in Western Australia, with over 50 years of successful operation. As one of Perth's top suppliers of raw construction materials, we have established ourselves as an industry leader in supplying of limestone products, as well as in quarrying, mining, marine...

  • Branch Coordinator

    2 weeks ago


    Bibra Lake, Australia Adaptalift Group Full time

    Bibra Lake Office | Friendly Team Environment - Materials Handling and Equipment Sales, Service Rentals Company - Attractive Salary Package + Permanent Role **The Role** We are seeking an experienced and highly organised **Branch Coordinator **to provide professional, accurate and timely services to our customers. As a key part of our WA team, you will...

  • Service Coordinator

    4 hours ago


    Bibra Lake, Australia GO DOORS PTY LTD Full time

    **Service Coordinator / General Administration** Go Doors - Bibra Lake, Perth WA Full-Time Enjoy a dynamic team culture, excellent remuneration, and genuine career growth in a thriving automation company. About Us Go Doors, a proud member of the Record / Assa Abloy Group, is one of Western Australia’s leading providers of automatic doors, roller...


  • Bibra Lake, Western Australia Aerison Full time $80,000 - $120,000 per year

    SMP Supervisor/CoordinatorABOUT AERISONAerison is a multi-discipline provider of engineering, procurement, fabrication and construction services. Our in-house teams deliver projects and maintenance services covering structural, mechanical, electrical and civil works. Aerison have a long history of partnering with asset owners in the mining and minerals,...


  • Australia Burbank Full time $104,000 - $130,878 per year

    Building & Construction Other Melbourne Permanent / Full Time5/9/2025Define your path in this newly created role & make an immediate impactPrime Altona location with free onsite parking & easy access to major arterialsPacked with perks, with benefits that go beyond the basicsAre you a seasoned professional from the building industry with a passion for...