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Field Service Technician

2 weeks ago

Clayton South, Victoria, Australia Bosch Rexroth Pty. Ltd. Full time $80,000 - $120,000 per year
Company Description

WE MOVE. YOU WIN.

At Bosch Rexroth Australia, we are at the forefront of driving innovation and engineering excellence in the field of industrial technology. As a leading provider of drive and control technologies, our commitment to delivering cutting-edge solutions is unwavering. With a rich history spanning decades, we have established ourselves as a trusted partner for businesses across various industries, offering a comprehensive range of products and services that optimize performance, efficiency, and sustainability.

Our team at Bosch Rexroth Australia is dedicated to shaping the future of manufacturing and automation, empowering our clients to achieve new levels of productivity and competitiveness. We pride ourselves on our relentless pursuit of quality, safety, and environmental responsibility, ensuring that our solutions not only meet but exceed industry standards.

Job Description

We are currently seeking an experienced Field Service Technician to join our team at Bosch Rexroth in Clayton. In this key role, you will be responsible for attending to service, fault-finding, and breakdown requests, primarily on hydraulic systems across a variety of industrial applications.

Key Responsibilities:

  • Respond to external service calls and breakdown requests in a timely and professional manner.

  • Perform installation and commissioning on large-scale hydraulic projects.

  • Investigate system requirements and deliver proactive solutions for faults, maintenance, or modernisation.

  • Conduct thorough fault diagnosis, system testing, and detailed product analysis.

  • Carry out hydraulic testing and system troubleshooting on customer sites.

  • Manage the sourcing and installation of components, perform system tests, and identify any additional repair needs or spare parts opportunities.

  • Ensure all customer interactions are handled with discretion and confidentiality.

  • Prepare and follow up on service quotations in collaboration with internal teams.

  • Accurately upload and manage all relevant service documentation, including vendor quotes, delivery dockets, service reports, and related records.

  • Maintain high standards of quality control through comprehensive documentation of test results, installations, and customer handover material.

  • Conduct on-site inspections, repairs, and testing of hydraulic equipment and associated components.

  • Foster strong relationships with customers through regular communication and offering tailored service solutions.

Qualifications

Position Requirements:

  • Australian Permanent Resident or Citizen

  • Hydraulic fitter trade or equivalent

  • 5 years field service or hydraulic system experience

  • Competent level of hydraulic knowledge

  • High focus on Quality and attention to detail

  • Dynamic performer and achiever

  • Planning and organisational skills

  • Effective communication skills

Additional Information

The benefits of working at Bosch Rexroth:

  • Collaborative, pragmatic, diverse and respectful team environment

  • Hourly based with reasonable overtime

  • Flexible working hours

  • Company supplied and laundered uniform

  • Clean work environment

  • Diverse and exciting career opportunities.

  • Comprehensive training and development opportunities.

  • Staff discounts on Bosch and affiliated-brand products.

If you are looking for a new challenge in a profitable and stable company that will appreciate you for your hard work then this is your ideal role.