
RevOps/ CRM Specialist
1 week ago
Location: Remote (Asia-Pacific -based preferred, ideally within ±3 hours of Perth, WA timezone)
About UsCorePlan isn't your typical mining software company. We're a Perth tech startup reimagining mining operations through our cutting-edge digital SaaS drilling management platform.
Our mission? Advance the operation of digital drilling operations in mining. Our momentum? Growing fast.
We're a high-performing team of execution-focused self-starters, building the next generation of software for mining.
The RoleWe are looking for a Revenue Operations (RevOps) / CRM Specialist to join our team. This role combines CRM expertise, systems integration, and go-to-market operations. While most people know this role as RevOps or CRM Specialist, we think of it as a GTM Engineer: someone who builds the tools, processes, and data foundations that help Sales, Marketing, Customer Success and Product work smarter and scale faster.
This is a hands-on role where you will own our HubSpot CRM, manage data quality and workflows, and ensure our tools are integrated and reliable. You will also be responsible for reporting and insights that help leadership make better decisions.
What You'll DoSystems and Integrations
- Design, implement and maintain integrations between HubSpot and platforms like Intercom, Vitally, Posthog and Zapier
- Set up workflows and data syncs to keep customer data accurate and up to date
- Document integrations and workflows so they are easy to understand and maintain
CRM and Data Operations
- Own the setup, optimisation and governance of HubSpot across the full customer lifecycle
- Maintain data hygiene and run processes to validate and enrich data
- Align lifecycle stages and funnel definitions across Marketing, Sales and Customer Success
- Manage attribution, tracking and reporting processes so teams can see the impact of their work
Reporting and Analytics
- Build and maintain dashboards and reports for the entire funnel including conversion rates, pipeline health and churn risk
- Provide monthly reporting and insights to leadership, highlighting trends and areas for improvement
- Use SQL or BI tools for deeper analysis when required
Enablement and Support
- Train and support team members in HubSpot and connected tools
- Document best practices and maintain clear operating procedures
- Troubleshoot issues and continuously improve CRM performance
Technical Skills
3+ years of experience in a CRM, RevOps, Marketing Ops or Sales Ops role, ideally in B2B SaaS
- Strong proficiency in CRM architecture including workflows, reports and custom properties
- Experience designing and implementing integrations using APIs or middleware
- Familiarity with tools like Hubspot, Segment, Salesforce, Zapier, Workato or Marketo
- SQL knowledge and experience with BI or analytics tools is a plus
Business Skills
- Strong understanding of go-to-market processes across Marketing, Sales and Customer Success
- Experience with lifecycle management, attribution and revenue reporting
- Ability to translate data into actionable insights
- Knowledge of data privacy regulations such as GDPR or CCPA
Personal Skills
- Clear communicator who can work with both technical and commercial teams
- Strong problem-solving and troubleshooting skills
- Able to manage multiple priorities and projects at once
- Collaborative and comfortable working in a remote-first environment
Please submit your resume along with a short cover letter explaining your experience with CRM management and integrations. Share examples of how you have improved data processes, built integrations or helped teams work more effectively.
Recruitment AgenciesWe appreciate your hustle, but we're not engaging agencies right now. Want to be on our radar for the future? Email
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