Care Administration Officer

1 day ago

Bondi Junction, New South Wales, Australia Dovida Australia Full time $60,000 - $90,000 per year

About this opportunity
The Care Administration Officer is responsible for managing the end-to-end Approved Service Provider process while delivering timely and efficient administrative support for client care management.

Based at our Bondi Junction office, this role offers an excellent opportunity for someone looking to build a career in either Finance or Care Management, with valuable hands-on experience across both areas.

Why Join Us?

  • Hybrid flexibility
    – work from home one day a week once you've settled in.
  • Supportive team culture
    – join a close-knit group passionate about making a real difference in the local community.
  • Celebrate you
    – enjoy your birthday off every year, on us
  • Wellbeing matters
    – benefit from our Employee Assistance Program and take part in team celebrations like our Annual Appreciation Day.

Key Responsibilities:

  • Manage the NetSuite ASP Purchase Order module, ensuring accurate data and compliance.
  • Liaise with Approved Service Providers (ASPs) to maintain up-to-date contracts and documentation.
  • Prepare and issue purchase orders and referrals at the request of Care Managers.
  • Oversee the invoicing process from ASPs through to Finance.
  • Coordinate the ordering of client consumables as directed by Care Managers.
  • Monitor and update client tasks in RMS-Sugar, including leave and hospitalizations.
  • Schedule client review visits for Care Managers.
  • Provide general administrative support including scanning, diary management, filing, preparing consultation packs, and archiving documents.

About you:

  • Strong communication skills, with the ability to engage effectively at all levels.
  • Proven experience as a high-level administrator, with solid business management skills, advanced computer literacy, and accurate data entry capabilities.
  • Ability to manage multiple and often conflicting priorities with ease.
  • Flexible team player who can also work independently when required.
  • Highly organized with strong time management and problem-solving skills.
  • Previous purchasing administration experience, and familiarity with the finance system NetSuite, will be highly regarded.

About Us
Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

Australian work rights
Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?
Please submit your resume and a cover letter detailing your suitability for this role.

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