Regulatory Service Officer

Branch and Division: Respect at Work Taskforce, Capability & Engagement, SafeWork NSW

• Clerk Grade:
  3/4
• Location: Flexible -
  But regular travel to Sydney office is required.
• Duration:
  Temporary until end October 2027
• Employment type:
  Part-time job share arrangement (4 days a week)
• Applications Close:
  27th October 2025
• Salary:
  $84,659 to $ 92,701 + Super
• Hiring Manager:
  Sara Kootbaully -

About the Respect at Work Team

SafeWork NSW is one of the first Australian work health and safety regulators to establish a dedicated Taskforce focused on addressing gender-based harmful workplace behaviours.

The Respect at Work Taskforce is leading the implementation of a four-year strategy to prevent harmful, gender-based behaviours across NSW workplaces, with an initial focus on sexual harassment.

This includes educating NSW businesses on their duties to prevent and respond to workplace sexual harassment before it occurs and taking appropriate enforcement action to protect workers.

In this role, you will join a multidisciplinary team of specialist inspectors, policy and education expertise delivering the SafeWork NSW Respect at Work Strategy

This role is a unique opportunity to influence NSW workplaces, particularly in high-risk industries, through educational resources and programs to promote voluntary compliance and best practice with WHS laws to prevent workplace sexual harassment.

Your responsibilities will include

• Providing administrative support across our multi-disciplinary team, such as preparing meeting agendas and taking minutes, managing team calendars, and supporting inspectors with their day-to-day administrative tasks.
• Supporting the coordination of events, information sessions and workshops.
• Maintaining accurate records, ensuring current and relevant information is available and relevant policies, procedures, confidentiality and privacy requirements are met
• Assisting with purchasing functions such as ordering equipment and processing of invoices using SAP

About you

• Experience in providing a variety of administrative support services with competing priorities and be capable of working independently and without direction
• Demonstrates discretion and confidentiality and have a proven high level of attention to detail
• Excellent communication and relationship building skills and the ability to work with a variety of internal and external stakeholders
• Experiences in using a range of Microsoft applications
• Demonstrates a commitment to providing outstanding customer service
• Organised and adaptable to changing priorities

What we need from you

If you would like to apply, please submit your CV along with a cover letter of no more than 2 pages, addressing the following:

• How you demonstrate the above capabilities
• Why you believe you are the right person for the role

Salary Grade 3/4, with the base salary for this role starting at $84,659 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Raji Subramanian via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, 27th October 2025 ,9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process