Program Officer, Student Services Transformation

Role type: Full-time; Fixed term available until December 2026

Department: Enterprise Performance Group; Chief Operating Officer Portfolio

Salary: UOM 6 - $98,870 - $107,023 p.a. (pro rata for part-time) plus 17% super

• High-level administrative role / Engage with senior executives and stakeholders / Enhance student services transformation

• Apply today to take on a pivotal role in transforming student services through exceptional coordination and communication.

• Brilliant benefits and a flexible hybrid work environment

About the role

As a Program Officer, you'll play a vital role in the Student Services Transformation Program by providing high-level administrative support. You will have the opportunity to coordinate meetings, liaise with senior executives, and ensure effective information flow, all while managing competing priorities with professionalism and initiative. This role offers you the chance to develop valuable skills in a dynamic and collaborative environment.

Your responsibilities will include:

• Coordinate and Schedule Meetings: Manage me eting logistics, including agendas and documentation, in collaboration with stakeholders.

• Provide High-Quality Minute Taking: Accurately record discussions, decisions, and action items during meetings.

• Maintain Records and Track Actions: Ensure timely follow-up on action items and ma intain com prehensive meeting records.

• Support Stakeholder Engagement: Liaise with senior executives and stakeholders to facilitate effective communication and collaboration.

Who we are looking for

You are a detai l-oriented pro fessional with strong organisational skills, adept at managing administrative tasks and engaging with senior stakeholders to support program objectives .

You will also:

• Have a bachelor's degree or equivalent experience in a relevant field.

• Demonstrate experience in high-level administrative support and minute taking.

• Possess excellent written and verbal communication skills.

• Exhibit strong organi sational and time m anagement abilities.

• Be proficient in Microsoft Office and document management systems.

For further information regarding responsibilities and requirements please refer to the attached PD.

This role requir es the successful ca n didate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding pr oc edures.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your new team – Enterprise Performance Group (EPG)

The Enterprise Performance Group (EPG) is a centre of excellence in business transformation and operational performance. We drive improved operatio nal efficiency, effectiveness and experiences across the University by bringing together specialist skills and expertise in data asset management, reporting and analytical services with service improvement, design, project delivery and change management.

What we offer you

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on gr aduate courses. For mor e information check out our benefits page

The University of Melbourne

We're tightly connected with the community, both at home and abroad. We take pride in our people, who all c ontribute to our mission t o benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on Li nke dIn .

Be yourself

The University of Melbou rne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclus ive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.

The University of Melbourne is committed to fostering a bar rier-fre e and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard or send an email titled 'Reasonable Adjustments' to hr- . You can find more information for applicants requiring reasonable adjustments on our Careers website:

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information - Murmuk Djerring Indigenous Strategy

Join Us

If you feel this role is right for you, please apply with the following documents:

• Resume

• Cover Letter outlining your interest and experience

Please note that you are not required to res pond t o the selection criteria in the .

Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process , please feel free to contact Ethan Khamly via email at hr- , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address .

If yo u have any particular questions regarding the job please follow the contact details listed on the .

Applications Close: Thursday 6 th November at 12:05 AM

: JR Program Officer, Student Services Transformation PD