Reception/Administration

1 week ago

Sydney, New South Wales, Australia Plumbing And Pipe Trades Employees Union Full time $104,000 - $130,878 per year

About the role

This is an exciting full-time role as a Reception/Administration Officer at the Plumbing And Pipe Trades Employees Union in Alexandria, NSW. You will be responsible for providing high-quality administrative and reception support to our busy office, delivering exceptional customer service to both internal and external stakeholders.

What you'll be doing

  • Handling all incoming calls, emails and visitors in a professional and friendly manner
  • Assisting with the organisation and scheduling of meetings and events
  • Maintaining and updating internal databases and records
  • Processing new member applications and actioning member requests
  • Preparing Invoices and processing payments of members' fees (Direct debit, cash, EFT, BPAY)
  • End of day processes (banking and balance)
  • Sorting mail, filing, correspondence to members
  • Updating member details on membership databases and registers
  • Processing EBA payments and renewals
  • Prepare and selling tickets as required annually for Building Industry Picnic Day
  • Follow up members re payment of fees
  • Updating of website and new uploads as required
  • Open and distribute mail
  • Correspond with members (mail, SMS and emails)
  • Contact members re overdue accounts
  • Print and mail bi-annual invoices
  • Other general duties as instructed by Secretary, Assistant Secretary and Manager

What we're looking for

  • Previous experience in a similar reception or administrative role, ideally within the union or not-for-profit sector
  • Strong customer service orientation with excellent communication and interpersonal skills
  • Proficient in the use of Microsoft Office suite, especially Outlook, Word and Excel
  • Ability to multitask, prioritise and work efficiently in a fast-paced environment
  • Keen attention to detail and a proactive, problem-solving mindset

What we offer

At the Plumbing And Pipe Trades Employees Union, we are committed to providing a supportive and inclusive work environment for all our employees. In addition to a competitive salary, we offer a range of benefits including:

- Comprehensive Income Protection- Generous paid leave entitlements- Professional development opportunities- 36hr working week, 9-day fortnight.

About us

The Plumbing And Pipe Trades Employees Union is a leading not-for-profit organisation dedicated to supporting and advocating for the rights of plumbers and pipe trade workers across New South Wales. With a strong focus on workplace safety, training and industrial relations, we are committed to improving the lives of our members and the wider community.

If this sounds like the perfect opportunity for you, we encourage you to apply now.

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