Reception / Administration Assistant

Are you organised, detail-oriented, and great at communication? If so, we would like to hear from you

We are looking for a new team member for our Admin/Reception team in Sydney. In this role, every day is different as you help ensure smooth day-to-day operations and present a friendly face to our participants and visitors.

About us:

Emeritus Research improves world health and accelerates medical advancements by expertly managing clinical trials. We work with top global Pharmaceutical and Biotechnology companies and have facilitated a myriad of trials that have brought today's leading medications to market.

Being privately owned by an ambitious and supportive Board, we have the flexibility to be innovative, and pivot when required. Over the past six years, Emeritus Research has seen exponential growth in capacity, staffing, and trial opportunities. We have a nimble approach to trial implementation, whilst ensuring safety and quality are delivered in our services.

Emeritus has diversified roles within the company to ensure every step of the trial is approached with expertise. Every team member is valued for their contribution and solution focused approach.

What we need from you – to start ASAP

We need you to be able to start as soon as possible and hit the ground confidently with passion for your role. If you can demonstrate strong problem-solving abilities, excellent communication skills, the ability to adapt to new challenges and work effectively in a fast-paced environment, this is your chance to shine. You will work with a super friendly and supportive team, enjoy fresh fruit and amazing snacks in the team kitchen, contribute to a company having a positive impact on world health – and have an extra paid day off each month

To be successful in this role, you will:

• Be a confident, friendly face-to-face contact and create a positive, welcoming experience for all who visit our site
• Manage tasks efficiently, ensuring accuracy and attention to detail
• Enter all required participant data correctly, always ensuring confidentiality
• Take charge of electronic process implementation
• Create reports and liaise with vendors
• Collaborate with and provide exceptional administrative support to other departments
• Maintain office security by following safety procedures and controlling access via the reception desk

What's next? Apply now and let us know how you:

• Exhibit an inner composure, remaining Centredwhatever the situation
• Organiseyour workday to ensure you complete all prioritised objectives and tasks
• Engage your Curious nature to problem solve and work autonomously, but seek direction when required
• Have an acute eye for Detail, to ensure accuracy in documentation, processes, and procedures
• Are Adaptable to changing demands, and act immediately and decisively
• Constantly look for ways to help and Serve others to ensure team obligations are met
• Can Listen and focus on what people are asking of you, thus building rapport with visitors and the team
• Have a sense of Emotional Awareness, being able to help, sympathise, and understand how others are feeling

We'd also like to hear about your qualifications and your skills like your:

• Previous experience interacting with customers and team members
• Ability to work with MS word, Outlook, Excel and learn new systems quickly
• Strong oral and written communication skills
• Amazing organisation and time management talents
• Prior experience and understanding of a health care environment, which would be great but not essential

Keen to join the Team?

If this sounds like an opportunity you cannot miss, send us your resume and cover letter detailing your experience and why you wish to join Emeritus Research - now

We look forward to meeting you