Tenancy Administration Worker

Join Us and Support Young People into Safe, Independent Living

Are you passionate about helping young people find stable housing and build brighter futures? At Meli, we believe in the power of human effort to create lasting change. We're seeking a detail-oriented and compassionate Tenancy Administration Worker to join our Housing Services team and play a vital role in supporting young people aged 16 to 25 through transitional housing programs across the Barwon and South West regions.

About the Role

As a Tenancy Administration Worker, you will:

• Manage a portfolio of transitional housing properties, including shared, family, crisis, and Youth Foyer accommodations.
• Support young renters by ensuring tenancies are administered in line with the Residential Tenancies Act 1997 and the Charter of Human Rights and Responsibilities Act 2006.
• Collaborate with support workers and care teams to promote successful tenancies and positive outcomes for young people.
• Maintain accurate records, coordinate property maintenance, and contribute to program development and compliance reporting.
• Represent Meli Housing in external forums and build strong relationships with stakeholders and service providers.

Position Details

• Ongoing
• 1 FTE working 38 hours per week
• $101,032 p/a + Super + Salary Packaging
• To view the Position Description, please click here

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

What We're Looking For

We value individuals who bring precision, empathy, and a commitment to youth wellbeing. To succeed in this position, you will have:

• A Certificate IV in Business (Administration), Community Services, Youth Work or a related discipline.
• Experience in tenancy or property management, ideally within the social housing sector.
• Knowledge of the Residential Tenancies Act 1997 and housing compliance frameworks.
• Strong administrative skills and attention to detail, with the ability to manage competing priorities.
• A current Victorian Driver's License and willingness to travel across the region.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or maltreatment of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of young people in our care.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview, if you require adjustments to the recruitment process, please email us at to discuss how we can best support you.

How to Apply

We're excited to hear from you Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm Sunday 7 September 2025.

For more information about the position please contact Jo Baillon - Manager Housing Services
• Youth, Housing and South West Services on

Take the Next Step

If you're ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

V.I.D 381488