Citrix Systems Administrator

Description

• Life Days are the Leidos way of recognising that we all need extra time to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.
• Leidos Life Hub provides access to discount offers or cashback rewards with over 400 Australian and International retailers.
• The majority of the team is based in Canberra, we would consider applicants from Melbourne
• Due to the nature of the role, you must be an Australian Citizen and hold an active NV-1 AGSVA security clearance.

Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here

Do Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, Defence, aviation, border protection and health markets.

You'll form part of a highly skilled team performing third-level application and system support for the Defence environment as part of the Centralised Processing (CP) program. This position works in a large and complex environment, with the responsibility to manage Citrix solutions and support project work across a broad spectrum of technologies.

The team works an on-call roster where they are available for early/late starts rosters to cover 7 am – 7 pm weekdays.

Your New Role and Responsibilities

The Citrix System Administrator performs various activities that involve standard procedures for Citrix Systems requiring familiarity and expertise with a broad field of Systems Engineering and knowledge. Responsibilities include

• IT Support for Citrix solutions and advice on projects.
• Operates as third-level support for Citrix Virtual Applications and Desktops (CVAD) solutions and related services.
• Act as root cause driver to identify and remediate platform configuration issues or bugs.
• Serve as operational 2nd/3rd level of escalation for CVAD and related technologies.
• Pro-active problem-solving of CVAD site issues capacity problems, tuning CVAD environment to achieve optimal performance and availability.
• Produce CVAD health check processes and methods required to reduce and eliminate CVAD issues affecting end users.
• Lead resolution of specific issues and internal projects associated with assigned responsibilities for the CVAD platform and technologies.
• Assist with the delivery of project deliverables of CVAD platform infrastructure implementations.

What You'll Bring to Make an Impact

• Solid experience in complex Citrix Virtual Applications and Desktops (CVAD) environments as a System Administrator/Engineer.
• Proficient experience with administering, configuring and monitoring complex multi-domain Citrix environments over a wide area network.
• Professional experience with operational support, complimented with technical project involvement in this area.
• Professional experience in planning and execution of tasks related to the evaluation of new Citrix based initiatives (Version Upgrades, Third-Party Solutions, and Integration with additional Enterprise Systems).
• Knowledge of ITIL framework.
• Knowledge of computer security procedures and protocols.

Don't worry if you don't tick all the boxes – if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.

Diverse Team Members, Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride ) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

• To apply for this role, follow the links or apply via our Careers page.
• Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.
• Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
• We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team ********** if you'd like to discuss any additional support during your application or throughout the recruitment process.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.