Policy Lead

5 days ago

Brisbane, Queensland, Australia Affinity Education Group Full time $80,000 - $120,000 per year

Policy Lead

Turn processes into opportunities that empower people.

At Affinity Education, we know that robust processes aren't just systems — they are the foundation for efficiency, collaboration and continuous improvement across our business. We're looking for a detail-oriented Policy Lead to join our Centre Support Office and help shape, streamline and optimise the processes that drive our organisation forward.

In this role, you'll work closely with leaders and stakeholders across Affinity to:

  • Manage and improve our Process Management System, ensuring accuracy and currency across all business processes.
  • Lead and support process improvements in collaboration with subject matter experts and champions.
  • Provide guidance on process automation and digital forms, helping to enhance efficiency across departments.
  • Monitor compliance systems and dashboards, ensuring meaningful analysis and timely reporting.
  • Partner with Compliance, Legal and IT to align processes with regulations, best practices and strategic priorities.
  • Track, analyse and improve the usage, cost, and impact of processes.

Your work will ensure our organisation operates with clarity, efficiency and compliance, supporting Affinity's mission of realising the potential in everyone.

What You'll Bring

  • Solid experience in process mapping and process development.
  • Experience with Nintex Promapp or similar process management tools.
  • Strong communication skills, with the ability to build relationships and collaborate across the business.
  • High attention to detail, strong digital skills, and a mindset for continuous improvement.
  • Ability to work both autonomously and as a trusted, supportive team member.
  • Knowledge of the early childhood sector (desirable).
  • Relevant qualification in Business Process Management or a related field (desirable).

Why Choose Affinity?

When you join Affinity, you're part of a values-driven organisation that believes in going above and beyond, having serious fun, and supporting people to shine. We know the difference great people make — and we look after ours.

Here's what you'll enjoy:

  • Competitive salary package.
  • Flexible working arrangements, with balance and wellbeing in mind.
  • Professional development opportunities and the chance to grow your career.
  • 50% discount on childcare gap fees.
  • A friendly, collaborative team culture where your contributions make a real impact.

Our Commitment

Affinity Education is a place where everyone belongs. We are committed to child safety, diversity, and creating safe, inclusive spaces for all our people and the families we support. We take a zero-tolerance approach to child abuse and harm.

Ready to Make an Impact?

If you're a process-focused professional who thrives on creating clarity, driving improvement and enabling innovation, we'd love to hear from you. Apply today and start your journey with Affinity

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