Customer Business Specialist

1 week ago


Perth, Western Australia Law Avenue Full time $117,000 - $150,000 per year

Pilbara Ports are now looking for 2 Customer Business Specialists based in the Perth CBD. Join the world's largest bulk export port authority and make a difference

You will be responsible for ensuring that customer's port, lease and commercial agreements are negotiated, executed and administered in compliance with Pilbara Ports management systems, legal and statutory requirements and commercial obligations.

You will collaborate with teams across Pilbara Ports and will also be involved in driving market and trade intelligence across the business.

The Role

Key aspects of your Customer Business Specialist role will include:

  • Negotiating terms and conditions for new Port agreements including Infrastructure Development Agreements, Port Facilities Agreements, Multi-User Agreements, Third Party Access Deeds and Investigation Licences and Leases.
  • Negotiating, developing and reviewing commercial contracts and lease agreements including variations to existing agreements in accordance with the Pilbara Ports delegations.
  • Drafting general commercial correspondence, variations and standard agreements.
  • Providing commercial support to Greenfield and Brownfield port projects.
  • Undertaking risk assessments and managing risk in accordance with Pilbara Ports' risk management framework for Customer and Strategy Projects and associated agreements.
  • Managing port and lease agreements to ensure that Pilbara Ports' commercial objectives and desirables are met.
  • Managing lease and license inspections including actioning items to remedy defaults.
  • Identifying, monitoring and analysing environmental and customer scanning metrics that may impact Port trade and its operations to provide useful insights.
  • Assisting in driving market and trade intelligence across the business.

This is a permanent full-time role in a welcoming and busy team. The Customer Business Specialists report into the Customer Managers.

About You

This role is ideally suited to contract and commercial professionals from a range of industries including resources, construction, law and local & state government. Tertiary qualifications in one of business, commerce or law will be highly regarded.

You will have a pro-active and positive approach and enjoy working with a diverse range of people in a high paced environment. Your communication and interpersonal skills will be at a high level, allowing you to build productive relationships both internally and with outside stakeholders. You will have strong written communication skills and demonstrate excellent attention to detail.

You will connect with Pilbara Ports' values of Safety, Excellence, Teamwork, Integrity and Care.

The Benefits If successful you will be rewarded with a range of benefits which include:

  • Salary from $117, % Superannuation
  • An inclusive work environment
  • Access to training and development opportunities
  • Access to wellbeing benefits and more

***To make a confidential application please apply online or send your CV and covering letter to Ross Wheatley (LLB, LLM) at  quoting reference number or the job title.

Please contact Ross Wheatley on or via email if you would like to discuss this position.***



  • Perth, Western Australia Telstra Business Technology Centre Perth South Full time $60,000 - $90,000 per year

    Employment TypeCasualClosing Date8 Oct :59pmJob TitleCasual Customer Sales and Service Specialist (WA/NT/SA)Job SummaryJob DescriptionAbout usWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best...


  • Perth, Western Australia myGwork - LGBTQ+ Business Community Full time $104,000 - $156,000 per year

    This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you...


  • Perth, Western Australia MyGwork - LGBTQ+ Business Community Full time

    This job is with ABB, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.As a global market leader, we'll give you what you need...

  • Practice Manager

    1 week ago


    Perth, Western Australia Rockingham Specialist Centre Full time $45,000 - $60,000 per year

    Immediate StartBe part of an exciting journey with WA specialist Centre & Rockingham Specialist Centre.The Role:We are looking for a Medical Receptionist at our Centres, which is designed to ensure the provision of a consistent level of service to Patients and Doctors.Previous experience in a specialist medical practice an advantage.Receptionist duties...


  • Perth, Western Australia Scope Business Imaging Full time $40,000 - $80,000 per year

    Company DescriptionScope Business Imaging has been a leader in printer and photocopier document management solutions for Western Australian businesses since 1986. Headquartered in Perth, with local representation in Bunbury, Karratha, and Port Hedland, Scope ensures quick and efficient service across the region. Our mission is to help customers achieve...


  • Perth, Western Australia Concentric Full time $60,000 - $80,000 per year

    Customer Support SpecialistFull TimeWFH, Western AustraliaAbout UsConcentric is a unique multidisciplinary allied health practice with over 34 locations around Australia and growing. We have a special focus on the treatment of those living with disabilities and we encompass treatments across all allied health disciplines including physiotherapy, occupational...


  • Perth, Western Australia BOQ Group Full time

    About The RoleDo you have a passion for customer service and want to work with a driven, supportive and fun team?At the BOQ Group, we believe in the power and potential of people.We are excited to grow our team and offer the right candidate an exciting career in banking.If you're ready to jump in with both feet, then we want to hear from youThe purpose of...


  • Perth, Western Australia Government of Western Australia Full time $90,000 - $120,000 per year

    Key Responsibilities:Negotiate terms and conditions for new Port agreements including Infrastructure Development Agreements, Port Facilities Agreements, Multi-User Agreements, Third Party Access Deeds, Dredging Agreements, Investigation Licences and Leases. Negotiate, develop and review commercial contracts and lease agreements including variations to...


  • Perth, Western Australia Randstad - Business Support Full time $45,000 - $60,000 per year

    **Randstad has partnered exclusively with one of the largest waste and recycling companies in the country Due to continued growth our client based in Jandakot are looking for a Customer Service Officer to join their team. Your Duties:**Provide a professional service to the business by welcoming all clients, visitors and guests in a friendly...

  • Specialist Business

    2 weeks ago


    Perth, Western Australia Hancock Iron Ore Full time $80,000 - $120,000 per year

    Job description:4/3 days only roster | FIFO from Perth to the Roy Hill MineCompany contribution towards private health cover for employees and immediate familyMultiple Benefits for all employees applicable to all facets of their lifeAccess to user-pays Qantas Points and Status Credits programAbout the role:We are seeking a highly motivated Business...