Senior Change Manager, Payroll Transformation

Job Description

• Lead a major payroll transformation change program in a complex, iconic organisation with global brand recognition.
• Work directly with the sponsor, program manager, senior leaders, business stakeholders, corporate
• 24 month fixed term contract located at our Mascot head office

Today, we're busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We've always been pioneers, and we're proud to see that spirit in our people today.

Are you an experienced Change Leader looking to make a real impact in a high-profile transformation program? Join Qantas Airways as a
Senior Change Manager
and play a pivotal role in driving one of the largest payroll transformation initiatives in Australia, impacting over 19,000 employees.

As Senior Change Manager, you'll lead the people change strategy for our Payroll Transformation Program - ensuring smooth adoption of new payroll systems, processes, and ways of working across the Qantas Group. Working closely with senior program leaders, you'll shape and execute change strategies, manage stakeholders at every level, and ensure the organisation is ready to successfully transition without disruption to operations.

What You'll Be Doing

• Work with the sponsor and senior leaders to demonstrate visible executive sponsorship and championship of the change.
• Develop and implement a comprehensive change management strategy for an organisation -wide transformation.
• Assess the change impacts, define and execute an effective change management plan.
• Lead stakeholder engagement, working with business leaders, corporate and frontline teams.
• Establish and effectively manage a representative Change Champions Network.
• Develop and implement a communications strategy and plan, including engagement campaigns and change readiness initiatives.
• Oversee the design and delivery of training and capability-building programs to support adoption.
• Manage resistance, address risks, and drive sustainable change outcomes post-implementation.

What You'll Bring

• Extensive experience working in change management leadership roles.
• Proven track record delivering large-scale, complex transformation programs.
• Strong stakeholder management and influencing skills, including experience working with unionised workforces.
• Exceptional communication, facilitation, and engagement capability.
• Change management certification (Prosci, APMG, or similar) highly desirable.
• Background in aviation or other complex organisations in highly regulated industries advantageous.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready for a culture that will challenge and excite you, submit an application today

Applications close: Thursday 4 September 2025