Assistant Venue Manager

4 days ago

Box Hill South VIC, Australia Glenny Kebabs Full time $68,000 - $72,000 per year

Want to join a brand full of energy that is reinventing an entire food sector?

Glenny Kebabs wants you

We currently operate 7 stores across Melbourne, and are looking for an experienced Assistant Venue Manager for our store.

If you have a passion for quality food, are customer focused and want to surround yourself with likeminded talented individuals who live and breathe their values – then you've come to the right place.

The successful candidate will have a proven track record of excellent service and

leadership skills that are best shown off in the fast-paced environment of a busy

hospitality venue.

They must have excellent communication skills, be a proactive leader and always be

willing to lead by example and help the team when required.

The ideal candidate is looking to join a genuinely enthusiastic team and take a step

forward in their hospitality career with Glenny Kebabs.

Responsibilities

Maintain and manage successful business operations while on shift, including

overseeing the team, attending to managerial duties and ensuring an overall

excellent customer experience.

  • People – Hire, develop, support, train and coach team members throughout the day-to-day and lead by example.
  • Brand – Highest of standards relating to product quality and the service we provide to all our customers.
  • Team - Support your assistant venue manager/s and venue manager to achieve overarching business goals in restaurant, maintain financial performance and positively contribute to brand representation.
  • Experience – protect our customers, reduce wait times, increase customer satisfaction, enhance ambiance, cleanliness & stores presence
  • Sales – Incentivise upselling, complete and support suggestive sells, make suggestions for promotional and local area marketing ideas.
  • KPI's – Labour expenditure on shift, Compliance, OH&S, Food Safety,
  • Customer Reviews, Product Quality, Wastage.
  • Other – Reducing wastage and spoilage of products on shift. Managing team member shifts around budget and legal obligations. Ensuring timely completion of all daily and weekly required tasks.

Requirements

  • Minimum 1 year experience in the hospitality industry as a Manager, or similar.
  • Management experience preferred but not essential.
  • Strong connection with team and people to maintain a strong culture and build on team performance.
  • Proactive leadership and displays a strong initiative level
  • Ability to meet KPI's and actively seek improvements.
  • Provide ongoing feedback to your team and have difficult conversations when required.
  • Be open to receiving feedback from your managers.
  • Outstanding time management and organisational skills.
  • Ability to multi-task and organise shifts to meet deadlines.
  • A passionate for customer service and food.
  • A desire to improve and grow alongside your teams and the business.

Job Type: Part-time

Pay: $68,000.00 – $72,000.00 per year

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Professional development assistance

Work Authorisation:

  • Australia (Required)

Work Location: In person

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