Assistant Venue Manager

4 days ago

Box Hill South, Australia Glenny Kebabs Full time

Want to join a brand full of energy that is reinventing an entire food sector?

Glenny Kebabs wants you

We currently operate 7 stores across Melbourne, and are looking for an experienced Assistant Venue Manager for our store.

If you have a passion for quality food, are customer focused and want to surround yourself with likeminded talented individuals who live and breathe their values - then you've come to the right place.

leadership skills that are best shown off in the fast-paced environment of a busy

hospitality venue.

They must have excellent communication skills, be a proactive leader and always be

willing to lead by example and help the team when required.

forward in their hospitality career with Glenny Kebabs.

**Responsibilities**:
Maintain and manage successful business operations while on shift, including

overseeing the team, attending to managerial duties and ensuring an overall

excellent customer experience.
- People - Hire, develop, support, train and coach team members throughout the day-to-day and lead by example.
- Brand - Highest of standards relating to product quality and the service we provide to all our customers.
- Team - Support your assistant venue manager/s and venue manager to achieve overarching business goals in restaurant, maintain financial performance and positively contribute to brand representation.
- Experience - protect our customers, reduce wait times, increase customer satisfaction, enhance ambiance, cleanliness & stores presence
- Sales - Incentivise upselling, complete and support suggestive sells, make suggestions for promotional and local area marketing ideas.
- KPI’s - Labour expenditure on shift, Compliance, OH&S, Food Safety,
- Customer Reviews, Product Quality, Wastage.
- Other - Reducing wastage and spoilage of products on shift. Managing team member shifts around budget and legal obligations. Ensuring timely completion of all daily and weekly required tasks.

**Requirements**:

- Minimum 1 year experience in the hospitality industry as a Manager, or similar.
- Management experience preferred but not essential.
- Strong connection with team and people to maintain a strong culture and build on team performance.
- Proactive leadership and displays a strong initiative level
- Ability to meet KPI’s and actively seek improvements.
- Provide ongoing feedback to your team and have difficult conversations when required.
- Be open to receiving feedback from your managers.
- Outstanding time management and organisational skills.
- Ability to multi-task and organise shifts to meet deadlines.
- A passionate for customer service and food.
- A desire to improve and grow alongside your teams and the business.

**Job Type**: Part-time

Pay: $68,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Work Authorisation:

- Australia (required)

Work Location: In person

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