Assistant Venue Manager

2 days ago

Box Hill South, Australia Glenny Kebabs Full time

Want to join a brand full of energy that is reinventing an entire food sector? Glenny Kebabs wants you We currently operate 7 stores across Melbourne, and are looking for an experienced Assistant Venue Manager for our store. If you have a passion for quality food, are customer focused and want to surround yourself with likeminded talented individuals who live and breathe their values - then you've come to the right place. leadership skills that are best shown off in the fast-paced environment of a busy hospitality venue. They must have excellent communication skills, be a proactive leader and always be willing to lead by example and help the team when required. forward in their hospitality career with Glenny Kebabs. **Responsibilities**: Maintain and manage successful business operations while on shift, including overseeing the team, attending to managerial duties and ensuring an overall excellent customer experience. - People - Hire, develop, support, train and coach team members throughout the day-to-day and lead by example. - Brand - Highest of standards relating to product quality and the service we provide to all our customers. - Team - Support your assistant venue manager/s and venue manager to achieve overarching business goals in restaurant, maintain financial performance and positively contribute to brand representation. - Experience - protect our customers, reduce wait times, increase customer satisfaction, enhance ambiance, cleanliness & stores presence - Sales - Incentivise upselling, complete and support suggestive sells, make suggestions for promotional and local area marketing ideas. - KPI’s - Labour expenditure on shift, Compliance, OH&S, Food Safety, - Customer Reviews, Product Quality, Wastage. - Other - Reducing wastage and spoilage of products on shift. Managing team member shifts around budget and legal obligations. Ensuring timely completion of all daily and weekly required tasks. **Requirements**: - Minimum 1 year experience in the hospitality industry as a Manager, or similar. - Management experience preferred but not essential. - Strong connection with team and people to maintain a strong culture and build on team performance. - Proactive leadership and displays a strong initiative level - Ability to meet KPI’s and actively seek improvements. - Provide ongoing feedback to your team and have difficult conversations when required. - Be open to receiving feedback from your managers. - Outstanding time management and organisational skills. - Ability to multi-task and organise shifts to meet deadlines. - A passionate for customer service and food. - A desire to improve and grow alongside your teams and the business. **Job Type**: Part-time Pay: $68,000.00 per year **Benefits**: - Employee discount - Professional development assistance Work Authorisation: - Australia (required) Work Location: In person

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